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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

July 31, 2024

Fast and friendly service. Easy online scheduling and communication by text is very helpful. Would recommend More

by DRUT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

July 31, 2024

Very good service visit. We only have service done at the dealership on our Odssey and CR-V. More

by JOCO670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

July 31, 2024

They take care of my needs in a timely manner. Service advisors are knowledgeable and concerned about good service. More

by LABORMAN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

July 31, 2024

Great service great people will come back. Need more honda hats and t-shirts etc More

by crystaleasterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

July 30, 2024

Everyone was great, although the process took longer than expected (I believe you were having some computer issues that day). More

by BAKERJM24450
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Larry Dunn
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Unfortunately, we believe the current nationwide software outage impacted your visit with us. We hope you will understand this is not specific to our location and is affecting dealerships across the country. We’d like to extend our apologies for any inconvenience this may have caused you. We have included our contact information below in hopes you will be open to allowing us to assist with your new car purchase in the future. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

July 30, 2024

Put car in night before 8:15 appointment was ready for pickup at 2:30 pm. Glad I didn’t chose to wait at dealer. Excited about free oil change More

by DONNAJ34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thanks, Donna, for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

July 30, 2024

Went in for a oil change and the feller that helped me did an amazing job More

by croverfelt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

July 30, 2024

Always friendly, professional and punctual. Good comms via text and online tracker. I recommend Priotity Honda service to anyone. More

by Elong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Taylor Stump
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

July 30, 2024

I took my car in for the state inspection. It took less than a half hour. More

by MIKESAVAGE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

July 30, 2024

I feel safe when driving my vehicle because it was inspected by Priority Honda. Very professional More

by lpbbw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker
Report | Print
Jul 31, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

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