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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

June 15, 2024

Everyone was Friendly, helpful, honest and straight forward when helping me find my new car. More

by rbiesemeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Cheyenne Draper
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 15, 2024

I got charged $20 for my FREE state inspection alongside a different service. 1/10. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Jun 18, 2024 -

Priority Honda Roanoke responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

He was good and he explained everything about my vehicle . Very polite nice and good More

by benitavernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

Outstanding! !!!!! the entire staff was very helpful. Had no problems.. Many thanks to Mr. Meador. for transporting me!!!!!!! More

by WPTRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

The staff are always friendly and helpful in explaining details of my service. Every time . Thank you! More

by RNA7489452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 14, 2024

Great service at Priority Honda. It didn’t take too long for service and the tech did an awesome job! More

by diamondadh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 13, 2024

I've had nothing but pleasant experiences with everyone I come in contact with at Honda Priority Roanoke. More

by GOLFNNUT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Adam Garst
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

June 13, 2024

Always nice and polite, attentative workers. Only thing I can say needs improvement is time ot takes to change oil and rotate tires takes longer than other places More

by buttercup7452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 13, 2024

Excellent customer service beginning with on-line appointments, pleasant in person contact upon arrival and timely completion of work performed. More

by GCHARDYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 12, 2024

They were very professional in their service toward customers. It was done in under the time that I was told it would take… I will be returning to this dealership for further maintenance.. More

by tldodson1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Adam Garst
Report | Print
Jun 13, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

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