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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

June 17, 2024

Adam is very professional and respectful. I am very pleased with Priority Honda Great Great More

by TERESA.MARKHAM04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst
Report | Print
Jun 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team, Teresa. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

June 17, 2024

Priority honda is i trust my car for service period. They have maintained their word and commitment to excellent service. More

by EVCAUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Report | Print
Jun 18, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 17, 2024

Don’t seem to understand Honda service schedules model. I’ve had Honda vehicles for over 20 years, and had excellent service in Phoenix. They are the only Hinda dealer in town so I have little choice. More

by MSMARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Jun 18, 2024 -

Priority Honda Roanoke responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Neal Young NealYoung@lithia.com

June 16, 2024

Friendly, easy to do business with, take their time (non-pushy), very knowledgeable in their product More

by rcmartin443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name of gentleman who worked with us in signing paperwork- 5 stars!!, Quinn Forrester, Tim Foutz
Report | Print
Jun 17, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 16, 2024

Always a great experience! Very friendly and knowledgeable! Very easy to understand and completely explains everything! More

by FALL4LORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ross, Steve Baker, Jerome Mosser, Jennifer Tucker
Report | Print
Jun 17, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

June 16, 2024

I always appreciate the great customer service from Priority Honda. Everyone provides consistent and reliable customer service. More

by kmarie9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 17, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 15, 2024

Everyone was helpful, met my needs, answered all my questions and followed up as needed More

by cgillisp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Dwayne Powell
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 15, 2024

The priority team did a fine job of dealing with my concerns and filling my care buying needs. More

by johnmalok672
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Steve Waskey, Shane Scott
Report | Print
Jun 16, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 15, 2024

They were all very nice to deal with. Had to beat em up some though! More

by Admiral
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Rachel Zastrow
Report | Print
Jun 17, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 15, 2024

Great customer service! Easy to make the appointment and work completed as promised. Bought my car there and I will always take it there for service. More

by CHERYL.EYERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Jun 17, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

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