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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

June 03, 2024

Jeff Spencer and John Busher were AMAZING to deal with! Very professional and friendly! This is our 4th car from Priority, so they are always our place to go for vehicles. Will always have John Busher a More

by ourqtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, John Busher
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jeff and John were able to help, and we hope to see you again! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 03, 2024

Worse mistake of my life! It’s a good thing I purchased a warranty. My car has been in the shop almost every month since I’ve purchased it. Not sure if it’s really breaking do More

by LATONYAMATTOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Jun 06, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

June 02, 2024

Prompt service. All work was explained at check in. Friendly and knowledgeable staff were helpful. More

by GRETCH0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

June 02, 2024

Always dependable and professional. They always make you feel appreciated for being a part of the Honda family. More

by TBOWDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Jun 03, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Easy to schedule a convenient time for services. Easy drop off and pick up process More

by ANGELA.HARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Service was performed on time and for the promised price. I was kept informed of the status of my service while I waited. More

by WWADE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Professional. Very helpful in helping us choose our new car. Priority Honda is outstanding in every way. More

by jeffm1701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Zachary Greenlees
Jun 03, 2024 -

Priority Honda Roanoke responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 01, 2024

I brought car in very clean. Upon picking it up it had bird crap on hood. Dealership should take pride in keeping the cars clean. The charge for Air filter and Cabin filter is ri More

by VAFIREFYTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Jun 03, 2024 -

Priority Honda Roanoke responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Efficient, very easy to work with, friendly staff and great customer service all around in all departments. More

by LAURA.HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Efficient communication, even when things got a little confusing regarding the availability of a specific recall question—Thanks Jereme. Also, their shuttle driver, Duke is just wonderful… friendly servic More

by DESTINATION314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Jun 03, 2024 -

Priority Honda Roanoke responded

We are very happy Jerome and Duke provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

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