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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

June 01, 2024

State inspection handled quickly and effectively. Also provided me with information on needed services. Thank you! More

by JUDY.WEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Working with Cheyenne and Ryan is an absolute blast! They made everything so easy and made sure I understood everything that Priority has to offer! 100% recommend More

by haleycook718
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Steve Waskey, Ryan Pimlott, DC Peters, Cheyenne Draper
Report | Print
Jun 01, 2024 -

Priority Honda Roanoke responded

Haley, Thank you so much for your kind words for Cheyenne, Ryan, and our team. Thank you for taking the time to leave us this wonderful feedback! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 01, 2024

They done the work in a timely manner. They treated me with respect. They finished the work faster than they quoted. More

by LITTLEBO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Great service. Looking forward to working with them in the future and possibly future purchases. More

by justde87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, We look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Purchased my Honda accord in 2020,so far, the service and employee interaction has been very professional and courteous. I would recommend your dealership to all my friends. More

by orisjohnson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
Jun 01, 2024 -

Priority Honda Roanoke responded

Oris, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Everyone that worked there looked happy! ! Everyone was kind and engaged conversation with me even ones I had not dealt with personally. The environment was family friendly More

by dcourtney2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Kevin Mohr, John Wise
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 01, 2024

Unresolved issues from a previous visit, damage to my car. Adam was great and so patient with my questions! More

by HASH_REBECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Jun 06, 2024 -

Priority Honda Roanoke responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

John Wise and Ryan Pimlott were of great help! Had a very good experience in general More

by naa
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott, John Wise
Report | Print
May 31, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 31, 2024

The service was right on time and all work was done as planned. The staff was very pleasant and helpful. More

by dsomerville60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Jun 01, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Staff was accommodating kind and friendly. Quick to acknowledge me when I arrived and honest about service More

by HBREEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Jun 01, 2024 -

Priority Honda Roanoke responded

It's great to hear that Jerome and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

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