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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

May 31, 2024

Very friendly and honest dealership. John was a great salesman. He worked with us on our trade in and helped us get the exact car we wanted. Will definitely go back to John and Priority More

by tomboaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Steve Waskey, John Wise
Jun 01, 2024 -

Priority Honda Roanoke responded

Tom, Thank you! John and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 31, 2024

Excellence service. Would not take our vehicle anywhere else for maintenance. Highly recommend this dealership. More

by GEOROBERTSON3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Jun 01, 2024 -

Priority Honda Roanoke responded

Geo, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

The service department was great. I did not have an appointment but they were able to get me in and out in about an hour. Thank you! More

by saeztatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Jun 01, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Easy appointment setting, easy drop off, safe and secure, great communication, have used, will use again. More

by JO3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Jun 03, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Entire team worked well together to answer my questions and sell me a car. Thanks. More

by TONYAMHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Kevin Mohr, Ryan Pimlott, Cody Rock
Jun 03, 2024 -

Priority Honda Roanoke responded

Here at Priority Honda Roanoke, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 31, 2024

Every person I have dealt with at priority Honda, from sales to the service department was honest and forthright. More

by tims32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Larry Dunn, Jerome Mosser, Jennifer Tucker
Jun 01, 2024 -

Priority Honda Roanoke responded

Tim, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Everyone is very nice and helpful . it's very clean place and they keep you informed about your vehicle More

by jeepgirl1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Our sales person Richard Burton was awesome. Not pushy or sales pressure oriented. He was knowledgeable of the product with out applying any pressure gave us time to talk and think. Would recomm More

by jeff.scribner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Kevin Mohr, Richard Burton
Jun 01, 2024 -

Priority Honda Roanoke responded

Jeff, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Richard can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 31, 2024

Priority in Roanoke scheduled my repair and did just as they said they would. I went to another Honda dealer for this repair and was rescheduled twice After arriving at my appointment. No prior notice to m More

by BBRYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 31, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Staff was great , very polite, helpful and informative,also it’s great that I didn’t have to wait. Someone took me home and picked me up to get my car, thanks!! More

by Teresa Bonamo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Jun 03, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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