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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

May 04, 2024

Great service and prices. Got me in quickly and services were finished quickly. Clean waiting area too. More

by KDKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Fast service and great communication. Bring all my vehicles here. I would definitely recommend them. More

by jenn h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jenn, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Service was on time and staff was friendly. Will definitely refer friends and family in the future. More

by Christyrice
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, Christy, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Staff always friendly and informative. Need to improve service maintenance time minimum service. Otherwise great customer care! More

by WWH1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Excellent service. Best salesperson. Have bought numerous cars from him. Always have my car serviced there. Only drive Honda's More

by PURVES24019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

She was amazing and very helpful! . She treated me like a person not a number. More

by theresat831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump, Jennifer Tucker
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business, Theresa, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Have bought 2 trucks here thank you for your time and honesty .I will recommend you all to others. Thank you... More

by BANDALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Excellent customer service and professionalism from Dwayne. Made buying a car straightforward and had a great attitude. More

by Lisarzettler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Steve Waskey, Dwayne Powell
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May 05, 2024 -

Priority Honda Roanoke responded

Lisa, Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Dwayne and our team appreciate your business and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 04, 2024

Priority Honda very clean and the personnel are good at the things they do. I would recommend them highly. More

by DONALD.W.SHIVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Kyra Mitchell, Taylor Stump
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Donald, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

I was charged almost $300 for a key to be cut and programmed for my honda pilot which I could not use. I had to pay for the key and the programming for a key I can not even use. I would not recommen More

by JAMES.VIPPERMANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
May 09, 2024 -

Priority Honda Roanoke responded

Thank you for bringing this to our attention, James, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Neal Young NealYoung@lithia.com

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