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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

May 04, 2024

They did a great job on my truck. Nice and easy. Jennifer Tucker and Neal Young were great. More

by Jessethejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix, David Alls, Kyra Mitchell, Mark Ross, Steve Baker, Neal Young, Michael Rollins, Adam Garst, Jennifer Tucker, Brian Brantley
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Jesse, Thanks for sharing about your experience with Priority Honda Roanoke. Jennifer and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

The Friendly staff create a very welcoming environment. They have a wide selection of vehicles at fair prices. More

by awhorley47
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Cheyenne Draper, Tim Foutz, Kevin Mohr, Jamal Robinson
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 04, 2024

Good quality, personable, professional, clean; sometimes inconsistent, rule-following (annoyingly), not very attentive at times More

by Caitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker, Adam Garst, Taylor Stump, Ryan Pimlott, Kevin Mohr, Quinn Forrester, Jamal Robinson
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Caitlin, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

The service has always been great. Advisors are very knowledgeable. Glad to have them to work with More

by DASPELL806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
May 03, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

Adam is respectful, attentive, detailed and clear, and makes sure that you know what is going on. The whole team is excellent. Adam is outstanding at taking care of the customer. More

by ORKANBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
May 03, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Adam and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

They do good work and communicate very effectively throughout the process from scheduling, do drop off and pick up. More

by IAN.MICHALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
May 03, 2024 -

Priority Honda Roanoke responded

Ian, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

Friendly, professional service. Reasonable wait time. That’s all I have to say.waiting area comfortable and clean More

by ZPOLLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
May 03, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

Taylor Stump was very informative and kept me updated on the status of my vehicle. More

by justde87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
May 03, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Taylor and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

The employees are always welcoming when I arrive. They keep me up to date with how long the service is taking when appropriate. The facilities are clean. More

by TOMMIEANN.PERDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Tommie, It's great to hear that Taylor was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

I have owned a Honda since 1980. Great vehicle and the service is excellent. Thank you all for everything. More

by PENNYSUEMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Penny, Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

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