Priority Honda Roanoke

They are very thorough when looking at the history of past services. They also look over the car for anything else that could be a problem. Jennifer was very good at keeping me updated. past services. They also look over the car for anything else that could be a problem. Jennifer was very good at keeping me updated. More

Car wash has been broken over a year. Other dealerships have them in operations. Please fix Other dealerships have them in operations. Please fix More

The service was not good, lack of communication, it took all day for an inspection and then I was charged for it.It makes me think twice about buying here again. all day for an inspection and then I was charged for it.It makes me think twice about buying here again. More

Excellent customer service while dropping off my ‘22 Civic for a recall inspection. I highly recommend. Civic for a recall inspection. I highly recommend. More

Greeted immediately when we drove up to the service center. Brian was very attentive and kept us updated every step of the way. Timely service. Highly recommend! center. Brian was very attentive and kept us updated every step of the way. Timely service. Highly recommend! More

I arrived with no appointment, but I was worked in quickly. The waiting area was very comfortable. quickly. The waiting area was very comfortable. More

This is our 4th or 5th Honda from this dealership. Always a pleasure buying and servicing our cars at Priority Honda in Roanoke. Keep up the good work! Always a pleasure buying and servicing our cars at Priority Honda in Roanoke. Keep up the good work! More

Excellent customer service, good notification of any extra needed service, and excellent transportation to and from work while car is in the shop. Great customer service staff. extra needed service, and excellent transportation to and from work while car is in the shop. Great customer service staff. More

They have been servicing my Odyssey’s since 2006 and do correct and accurate work. The only negative issue with the dealership is a scheduling issue I live too far away for the shuttle, so I need to wait a correct and accurate work. The only negative issue with the dealership is a scheduling issue I live too far away for the shuttle, so I need to wait at the dealership for the service to be completed, and to schedule the service, there is approximately a 3 week wait . More

Service was great as always. Everyone is friendly and informative. Pricing on parts are a bit ridiculous. $750 for a tail light that I was able to get the same light (OEM not aft Everyone is friendly and informative. Pricing on parts are a bit ridiculous. $750 for a tail light that I was able to get the same light (OEM not aftermarket) for $120 and took me 5 minutes to change it myself. And you wanted $100 for the labor for taking 2 screws and and unplugging a cord and putting it back in. More