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Priority Honda Roanoke - Service Center

Roanoke, VA

4.7
285 Reviews

285 Reviews of Priority Honda Roanoke - Service Center

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May 22, 2024

Priority was great. They were really helping on my visit. Definitely coming back for my next service! More

by seterry23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Making the appointment was easy and with minimum delay. For the same service for my Ford truck the dealer had a 20 day delay for service. I experienced friendly technicians and efficient service. Thanks! More

by JWMSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Jeremy kept me informed and handled the service call in record time. Friendly and professional. More

by BIRDAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Staff is friendly and helpful. The only negative is the waiting area for service is outdated and rather plain. More

by Pap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Your work is good and if it's not you will get things rite and that's good More

by ALBERTTAYLOR558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Appointment on time with no delays. Jennifer was great. Work was done really fast. Will definitely continue to be a priority Honda customer. More

by GOLFLADYPINEHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Thank you for the absolutely fast service. I greatly appreciated it. Always appreciated every time More

by Horsley1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 21, 2024

Service center employees and technicians are knowledgeable, efficient, reliable and talented.. I highly recommend Honda Service Center. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Priority provided excellent service in a timely manner. Adam was very polite and courteous and thourghly explained everything. More

by blackburn1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Adam here at Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 21, 2024

I didn’t have an appointment and they were able to get me in quickly and easily More

by ppelletier89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

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