Brian Brantley
Brian Brantley at Priority Honda Roanoke
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Brian Brantley

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Brian Brantley

May 08, 2024

Dealership Rating
Employee Rating

The service was done in an efficiency and timely fashion. Adam was friendly and polite and the bill was $0. They didn’t try to sell me services such as an oil change that the car didn’t need yet. Very satisf More

by SBLAROSE2002
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 08, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

May 08, 2024

Dealership Rating
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Always great, fast, friendly and efficient service! I love that they check all the “things”….makes me feel better each time I visit! More

by lbishop8853
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 08, 2024

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Dealership Rating
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The employees are professional and treat me with kindness and understanding. They are a pleasure to deal with. More

by SMKRDH
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

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Priority is very professional and the service department is very pleasant, always tries to help; Need more Tech's and a car wash with each repair. Thanks ☺️ More

by DCHAP10632
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst

May 07, 2024

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 06, 2024

Dealership Rating
Employee Rating

My car is doing a jerk when going down hill or uphill to slow it down but twice i have taken car in and they said technicians felt nothing abnormal. So ill wait until gets worse. It does not happen every More

by TERIHOLDREN
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Teri, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

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Employee Rating

I was charged almost $300 for a key to be cut and programmed for my honda pilot which I could not use. I had to pay for the key and the programming for a key I can not even use. I would not recommen More

by JAMES.VIPPERMANJR
Service Price Transparency
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Recommend Dealer
No

May 04, 2024

Dealership Rating
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They did a great job on my truck. Nice and easy. Jennifer Tucker and Neal Young were great. More

by Jessethejohnson
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2024

Priority Honda Roanoke responded

Jesse, Thanks for sharing about your experience with Priority Honda Roanoke. Jennifer and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Dealership Rating
Employee Rating

They are very efficient friendly and reliable in the service dept of Priority Honda & it’s why we have been long time customers More

by SBALLDAD18
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Jennifer Tucker

May 05, 2024

Priority Honda Roanoke responded

We are very happy to hear provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Dealership Rating
Employee Rating

Excellent service. Best salesperson. Have bought numerous cars from him. Always have my car serviced there. Only drive Honda's More

by PURVES24019
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2024

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 04, 2024

Dealership Rating
Employee Rating

Have bought 2 trucks here thank you for your time and honesty .I will recommend you all to others. Thank you... More

by BANDALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

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