Priority Honda Roanoke - Service Center

Adam is respectful, attentive, detailed and clear, and makes sure that you know what is going on. The whole team is excellent. Adam is outstanding at taking care of the customer. makes sure that you know what is going on. The whole team is excellent. Adam is outstanding at taking care of the customer. More

Previously quoted 170$ for this specific service, but charged me 221.25$. They included w/the service bill a quote for the next very same service of 91.41$. Bait & switch? charged me 221.25$. They included w/the service bill a quote for the next very same service of 91.41$. Bait & switch? More

Friendly, professional service. Reasonable wait time. That’s all I have to say.waiting area comfortable and clean Reasonable wait time. That’s all I have to say.waiting area comfortable and clean More

The employees are always welcoming when I arrive. They keep me up to date with how long the service is taking when appropriate. The facilities are clean. They keep me up to date with how long the service is taking when appropriate. The facilities are clean. More

I have owned a Honda since 1980. Great vehicle and the service is excellent. Thank you all for everything. Great vehicle and the service is excellent. Thank you all for everything. More

I bought my car 2 months ago “certified pre owned” and it has already had to have the alternator replaced (which I was going to have to pay for until I mentioned my warranty) I had to get a rental car, for w has already had to have the alternator replaced (which I was going to have to pay for until I mentioned my warranty) I had to get a rental car, for what they said would only take 1-2 days and ended up being 9….. LUCKILY my warranty covers up to 10 days however, I still have yet to even HEAR about the claim submitted to the warranty company so that I can get my money back from that. I already somehow need new brakes, and there is a knocking noise when braking that wasn’t fixed when the car was in the shop to be fixed. I have to take my car back AGAIN for the second time in two months to figure out what’s wrong now…. Nobody seems to care that I JUST bought the car, all they are worried about is getting their $$$$. More

This dealership is very responsive and customer oriented. They provide good service and provide good explanation to customers They provide good service and provide good explanation to customers More

The customer service is excellent . The representative was very informative, patient and efficient . The service was performed in a quick and professional time frame , The representative was very informative, patient and efficient . The service was performed in a quick and professional time frame , More

This was just a drop-off for only a state inspection. Drop off evening before and picked up late afternoon next day. Drop off evening before and picked up late afternoon next day. More

Brakes work great plus Jenifer looked up my warranty which I didn’t think about and saved me me about $ 500 in AC REPAIRS👍🤩🤩 THANKS Jenifer which I didn’t think about and saved me me about $ 500 in AC REPAIRS👍🤩🤩 THANKS Jenifer More