Priority Lexus Newport News

We are very pleased with the Lexus dealership sales and service department. I’ve had my Lexus serviced twice and they were very thorough and personable. One plus for me is the complimentary car wash. I don service department. I’ve had my Lexus serviced twice and they were very thorough and personable. One plus for me is the complimentary car wash. I don’t care for the local car washes. It cost me $28. last time. That was just a wash and dry. When I noticed they didn’t sweep the back floor, I asked and the guy said, oh no I forgot. No tip for him. I recommend Lexus. More

Had my car in for annual state inspection. The technician went far above and did a video showing my vehicle inspection. It was amazing and first ever. Priority Lexus Service Center is the bomb The technician went far above and did a video showing my vehicle inspection. It was amazing and first ever. Priority Lexus Service Center is the bomb!! More

Service department very professional. Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns More

Dealer/Daryl was honest and upfront about the sale of my TX. He was attentive to our questions and needs. I was satisfied with putting a down-payment to reserve the vehicle until it was ready to be sold. On TX. He was attentive to our questions and needs. I was satisfied with putting a down-payment to reserve the vehicle until it was ready to be sold. Once the recall issue was resolved, the sale of the car moved swiftly. Would have loved to have gotten a little more of an incentive for having to wait several months for the vehicle. All in all, it was a good experience with this dealership. More

Mr. MOHAMAD MAYASSI Thank you for professionalism, kindness and customers service. Also, your patience and knowledge throughout the process of purchasing my vehicle were invaluable. I highly recommen kindness and customers service. Also, your patience and knowledge throughout the process of purchasing my vehicle were invaluable. I highly recommend this dealership. Thank you. 5 Stars More

My experience with priority Lexus Newport News was pleasant. Taylor was my Salesman and he went above and beyond Exceed my expectations. If I was to ever purchase again, I will go back to him. Thank y pleasant. Taylor was my Salesman and he went above and beyond Exceed my expectations. If I was to ever purchase again, I will go back to him. Thank you so much, Taylor for Taking care of me I love my new ES 350 More

Easy to get a service appointment, good customer service reps, excellent finance people, reliable service. reps, excellent finance people, reliable service. More

Customer service was good I do love that idea of the video that shows the service being performed. video that shows the service being performed. More

Everyone was very informative and courteous . . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what ac . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what actually is wrong with your vehicle and what was serviced . Excellent .. Latoya helped us from day one with purchasing our vehicle ! Thank you ! More

Great service from Jose and team! Really happy they got me in and out on short notice. Really happy they got me in and out on short notice. More