Priority Lexus Newport News

Very good customer service. "Frenchy" was very helpful which made for a smooth and easy transaction. This is my 4th Lexus. The other 3 were purchased from another dealership. I felt that this dealership w which made for a smooth and easy transaction. This is my 4th Lexus. The other 3 were purchased from another dealership. I felt that this dealership was much more attentive and spent more time showing me how to use all of the newer features. They seem to go out of their way to make the customer happy. More

I received excellent service from Charles Barker Lexus.Salesperson Matt Perez was excellent and very knowledgeable went over everything with me until I knew everything about the car.Jane Tucker the Lexus.Salesperson Matt Perez was excellent and very knowledgeable went over everything with me until I knew everything about the car.Jane Tucker the office consultant assisted with the paperwork did everything for me More

The service department is very professional and informative. Not your typical “stealership” mentality. Never thought I’d be taking my 20 year old Lexus to a dealership but this service group is y informative. Not your typical “stealership” mentality. Never thought I’d be taking my 20 year old Lexus to a dealership but this service group is your go to fir all matters Lexus. More

Buying my Lexus ES 350 was easy and simple. Tim was very knowledgeable, friendly, and attentive as a salesperson. Everyone that we met was friendly and accommodating. I would recommend everyone to experien knowledgeable, friendly, and attentive as a salesperson. Everyone that we met was friendly and accommodating. I would recommend everyone to experience the Lexus Luxury in vehicle and customer care. More

Overall easy transaction, 'Frenchy' was very helpful and communication was awesome! Would recommend this dealership for friendliness, clean, and fast delivery. GREAT EXPERIENCE! A+++ Thank you! communication was awesome! Would recommend this dealership for friendliness, clean, and fast delivery. GREAT EXPERIENCE! A+++ Thank you! More

I've bought 12 Lexus cars over the last 10 years and continue to be very satisfied with every aspect of the Charles Barker Newport News dealership! continue to be very satisfied with every aspect of the Charles Barker Newport News dealership! More

They’re very helpful and very professional explaining stuffs about the car I bought. Highly recommend agents. Me and my husband are happy about it. stuffs about the car I bought. Highly recommend agents. Me and my husband are happy about it. More

Mo is a complete pro. He is responsive, thorough, and obviously dedicated to making his customer's happy. More importantly, he treats customers like *people*, making the human connection more important t obviously dedicated to making his customer's happy. More importantly, he treats customers like *people*, making the human connection more important than the business connection. Thomas enabled Mo to make the deal happen, helping to secure a price and structure that was going to work for everyone. Tony was knowledgeable and personable in discussing the financing terms, providing a variety of options around how to structure the financing, what additional items (extended warranty, etc.) may be good to include at the time of purchase vs. adding later, etc. Jane was a smiling face, helpful and pleasant at every turn. Great team all around. More