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Priority Lexus Newport News
Newport News, VA
639 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 639 reviews
September 16, 2020
Drove up in a Kia... Drove away in a Lexus !Upon entry Drove up in a Kia... Drove away in a Lexus ! Upon entry into this facility me (and my wife) was given the highest degree of respect from Mr. Antar (F Drove up in a Kia... Drove away in a Lexus ! Upon entry into this facility me (and my wife) was given the highest degree of respect from Mr. Antar (Frenchie). He was very knowledgeable, professional, and made our visit and car buying experience one to remember. Me and my wife was highly impressed with how this dealership functions on a day to day basis. Great job Frenchie and the rest of the Charles Barker of Newport News team !!!!! More
by DroveUpInKia...DroveAwayInLexus
Employees Worked With
Other Employees :
Thomas Cahoon, Tim Zay
September 04, 2020
First class all the way through the entire buying experience. First time in a long time that I have been told “your word is good enough for us Mr. Crockett”. I will definitely be a repeat buyer!! experience. First time in a long time that I have been told “your word is good enough for us Mr. Crockett”. I will definitely be a repeat buyer!! More
by CrocPot
September 02, 2020
This was a fantastic experience, the purchase of our 2020 Lexus GX460. The dealer and salesman cared about our requests, concerns, and questions. All areas of the dealership were superb. Lexus GX460. The dealer and salesman cared about our requests, concerns, and questions. All areas of the dealership were superb. More
by frklein1
Employees Worked With
Other Employees :
I don’t remember his name, but it was the finance manager.
August 19, 2020
Best car buying experience ever! Mohammad was attentive, knowledgeable, and found me the perfect vehicle. All while social distancing. I would definitely buy there again. knowledgeable, and found me the perfect vehicle. All while social distancing. I would definitely buy there again. More
by Shellcrab46
August 17, 2020
I have been lookig for a 17 gs 350 for over 8 months...Contacted Mr Mayassi...boom 3 days later one came thru 17 gs 350..a trade in.....color Nightfall Mica....from there on i scooped her up..nam months...Contacted Mr Mayassi...boom 3 days later one came thru 17 gs 350..a trade in.....color Nightfall Mica....from there on i scooped her up..named her Lexi...thanx to whole team there...boom drop the mic go see them More
by poppi4life
August 15, 2020
Fantastic Dealership I have dealt with this dealership for over 14 years and they are great in every respect. I have purchased two vehicles and had three vehicles service I have dealt with this dealership for over 14 years and they are great in every respect. I have purchased two vehicles and had three vehicles serviced there and have been very happy with everyone I have dealt with and with whatever has been recommended and done to the vehicles. I have recommended the dealership numerous times to my friends. I like 'riding with Charlie" More
by pinoble1
August 11, 2020
New vehicle Purchase Everyone treated us professionally to ensure we got the deal we verbally agreed to. No playing games to surprise us with even one penny more than we h Everyone treated us professionally to ensure we got the deal we verbally agreed to. No playing games to surprise us with even one penny more than we had agreed to. Treated very fairly on two trade ins towards the purchase. More
by Scheevel
Employees Worked With
Other Employees :
Bobby Blackburn (Va Beach location) actually sold us. Matt completed the transaction, Thomas Cahoon
August 10, 2020
I found the car I want on their web site. The next day I was called to take a test drive. I was in and out within an hour and a half. was called to take a test drive. I was in and out within an hour and a half. More
by missisissy07
Employees Worked With
August 07, 2020
Customer service is impeccable. Mohamed is worthy to be praised. The efficiency in how this dealership runs no time is wasted. Long term customer now praised. The efficiency in how this dealership runs no time is wasted. Long term customer now More
by SatisfiedLEX
August 03, 2020
New Purchase My husband and I have bought vehicles from Charles Barker several times. Mohamed is wonderful to work with as he is knowledgable, attentive, and pati My husband and I have bought vehicles from Charles Barker several times. Mohamed is wonderful to work with as he is knowledgable, attentive, and patient, answering all questions. More
by mogo4u
