Priority Lexus Newport News

Excellent Buying Experience I purchased my first brand new car from Mohamad. He was very considerate, accommodative and understanding to my situation. He was also attentive and a I purchased my first brand new car from Mohamad. He was very considerate, accommodative and understanding to my situation. He was also attentive and accessible, always willing to help me with any problems or concerns that I had. Moreover, he went out of his way to retrieve the car and delivered it to me at my door step. Thomas, the General Manager, and the rest of the team were all friendly and welcoming. Everyone was smiling and greeting you when you first walk through the door. They make the place feels like home. It was my first time buying a car and I had an exceptional buying experience. I 100% recommend coming here if you are looking to purchase a vehicle. More

Williams: Purchasing a new car excellent Outstanding atmosphere and sales person. Color and selection with the packages met all the requirements that I was looking for and exceeded. Thanks fo Outstanding atmosphere and sales person. Color and selection with the packages met all the requirements that I was looking for and exceeded. Thanks for lexus More

Outstanding Customer Service My husband and i purchase a new 2019 Lexus from Mohammad Mayassi. He is very professional! Excellent customer service. Very kind, always willing to go My husband and i purchase a new 2019 Lexus from Mohammad Mayassi. He is very professional! Excellent customer service. Very kind, always willing to go out of his way to help the customer. The whole team was great the General Manager,, Thomas as well as the service manager. This is the 4 Lexus we have purchased from this dealership. I would not go anywhere else! Shawanda Massenburg was excellent. Very professional. Evan gave us a hug when we left. What a great team. More

Pleasant & Relaxed Car Buying Experience Patrick(Frenchy) Antar was our salesperson at the Lexus dealership. He is a very personable salesman as well as being very knowledgeable about all the Patrick(Frenchy) Antar was our salesperson at the Lexus dealership. He is a very personable salesman as well as being very knowledgeable about all the particular SUV's we were considering. He listened carefully to our needs & recommended the car we purchased based on our requirements. He is patient & considerate & despite 3 visits as well as numerous discussions he arranged for the perfect car for us. We are very pleased with the entire experience because of him. More

Your most pleasurable car buying experience ever! First rate dealership and a pleasure to work with our salesperson and the finance person. Answered all our questions in a friendly manner, very accom First rate dealership and a pleasure to work with our salesperson and the finance person. Answered all our questions in a friendly manner, very accommodating to find the right style and color vehicle we wanted, easy financial negotiations and no pressure at all from either of the people we worked with. Highly recommend this dealership and the professionalism of Mohamad and Shawanda. More

Fair dealer. Very good cars salesman. Didn’t try to wear us out, to get a better deal for them. Was a quick process as well. Would definitely go back to this deale Very good cars salesman. Didn’t try to wear us out, to get a better deal for them. Was a quick process as well. Would definitely go back to this dealer for a future purchase. More

Matt Perez went above his duties and beyond! My experience with this dealership was one of a personal one. The moment I got there, Matt took me around and introduced me to team. It was interestin My experience with this dealership was one of a personal one. The moment I got there, Matt took me around and introduced me to team. It was interesting to meet everyone. I felt comfortable right away. I mean the whole team was terrific, because, I brought a very hyper six year old inquisitive little girl, named Carly. Matt, especially did an amazing job, explaining, and making sure I got the car of my dreams! His follow through after the sale is what will continue to have me purchasing with him for years to come! Crystal Roughton More

Professional Our experience with the Lexus salesman and manager was very professional. They made us feel comfortable and gave us options. The entire staff was frie Our experience with the Lexus salesman and manager was very professional. They made us feel comfortable and gave us options. The entire staff was friendly and attentive. More

My first lexus Just bought my first Lexus at Charle Barker Lexus of Newport News. The service was amazing. The sales person who helped me was Mr. Patrick Antar. H Just bought my first Lexus at Charle Barker Lexus of Newport News. The service was amazing. The sales person who helped me was Mr. Patrick Antar. He was super helpful and knowledgeable in the purchase process, as well as helping me to get to know all the tech features of my car. He helped me get a super deal on my new Lexus NX300. I was able to buy it $500 below invoice. Needless to say, I am very happy with my purchase and will most definitely be a returning customer on my future car purchases. Awesome team at Charles Barker Lexus of Newport News, Virginia. More

Best Car Buying Experience Ever My wife and I are well into are senior years and as such can look back on MANY car buying experiences. None can come close in overall satisfaction to My wife and I are well into are senior years and as such can look back on MANY car buying experiences. None can come close in overall satisfaction to our most recent purchase of a Lexus LS460 from Charles Barker Lexus in Newport News, VA. To call their sales staff a class act is a misnomer because it's hardly an act. They are professional and exceedingly cordial. They truly understand the buyers' needs ... never pushing or overstating the buy. Of special note is our salesman, MATT PEREZ. This young man certainly understands the meaning of customer satisfaction, and proved it to us EVERY step of the way. He delivered to us a first rate car, in first class shape at a price agreeable to all. Matt is definitely a credit to Charles Barker. His sales manager, TONY RUTHERFORD, was the capstone to a most worthwhile experience. More