Priority Lexus Newport News - Service Center

Excellent service! I love how they update you with video while your car is being serviced. I love how they update you with video while your car is being serviced. More

Excellent service department. Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them. Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them. More

Easy to make an appointment. Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb s Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb set of tools keeping me informed online onservice progress every step of the way. More

They made us feel special. Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite and kind! More

Excellent service from Priority Lexus in Newport News. Kyera was a wonderful person who made sure everything with your car is perfect and gave the absolute best customer service! Thank you to Kyera and Le Kyera was a wonderful person who made sure everything with your car is perfect and gave the absolute best customer service! Thank you to Kyera and Lexus for making my service visit so great! More

Nice and informative about the whole experience keep me informed about what was going on and when the would be done over all good experience informed about what was going on and when the would be done over all good experience More

Kyera is my Service Manager. She is very professional and courteous. All my interactions with her have been wonderful. Kyera is definitely trustworthy and is the main reason I co She is very professional and courteous. All my interactions with her have been wonderful. Kyera is definitely trustworthy and is the main reason I come to Lexus - Newport News to have our SUV serviced. More

I received excellent service from my call to schedule service and my car being serviced. This was my first time getting my car serviced here. service and my car being serviced. This was my first time getting my car serviced here. More

The customer service here is stellar! Latoya is amazing and always willing to go the extra mile for her customers. The luxury doesn’t stop with the car, the customer service is pure luxu Latoya is amazing and always willing to go the extra mile for her customers. The luxury doesn’t stop with the car, the customer service is pure luxury as well! More

José Is absolutely amazing. At a stressful time of not knowing what had happened to my serviced vehicle he most definitely kept me updated. At a stressful time of not knowing what had happened to my serviced vehicle he most definitely kept me updated. More