Proctor Honda
Tallahassee, FL
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My experience with Proctor Honda was excellent! I am a student at Florida State and when purchasing my vehicle, I teamed up with Mr.Mark Poole to find a safe, reliable, efficient car that both my mother i student at Florida State and when purchasing my vehicle, I teamed up with Mr.Mark Poole to find a safe, reliable, efficient car that both my mother in South Florida and I were in love with. Mark worked with myself here, and my mother long-distance through email and phone-calls. He was ever so patient, professional, and honest with us. Through Mark's knowledge and trusted experience, we purchased a CRV for me that my mother and I love! We are very grateful to him for all his hard work and amazing customer service...Mark Poole is the man. I now tell my friends and family who are looking to buy a car to see Mark at Proctor! More
Excellent experience. Hank was very knowledgeable, personable, and courteous. I would commend this dealership and Hank to anyone interested in purchasing a new or used Honda or, if undecided, to use a personable, and courteous. I would commend this dealership and Hank to anyone interested in purchasing a new or used Honda or, if undecided, to use as a comparison with other dealerships you may visit. Coffee was also outstanding. More
My original reason for the visit was to just browse the inventory. However, I got such a good deal from Proctor Honda, I ended up signing a contract for a new Pilot before I left that same day. Hank was inventory. However, I got such a good deal from Proctor Honda, I ended up signing a contract for a new Pilot before I left that same day. Hank was my sales rep and he was more interested in my happiness than just making the sale. I found that refreshing. Plus, anytime Hank was in the back getting paperwork together, the sales manager, Tony would come by and chat. Tony took a personal interest in my hobbies and that made the time fly by so fast. Both of them were so genuine and helpful. I really appreciated the customer service from this dealership. I was so impressed with the level of personal care I received from Tony & Hank that I still drop by to say "hey" every now & then. I recommend Proctor Honda to anyone looking for a car. Even got a referral check recently for it!! Deanne More
When I met Ray the first time, he wanted to know about me and my family. He did not pressure me and listened carefully for my needs. And ever since, every visit I make there, he remembers my name and my fa and my family. He did not pressure me and listened carefully for my needs. And ever since, every visit I make there, he remembers my name and my family's interest. Amazing! He assured me I was making the right decision and I have never been disappointed. He is extremely knowledgeable about the vehicles and is in tune with his customers. I've bought 3 new vehicles from Ray. My Mother-in-Law is handicapped and I told her about Ray and Proctor's sales technique of no pressure. When she met Ray, that's all it took. She just needed someone to care and understand her needs and went to work for her. When I bought my daughters car on her Birthday, I told Ray that I was coming in and that my daughter didn't now she was getting a new car. He kept the secret and played right along with our little game with my daughter. He showed her several cars and then she found the one she wanted and he told her it was hers. We took pictures and he will be a part of our family album for ever. After my first car that I bought from Ray, I found that I don't even have to worry about the price as Ray always works fairly with me and I trust him to work for me. Every time I go in for service, I look for Ray to say hello. I enjoy his conversations and his professionalism. He always asks about my Wife, Daughter, and Mother-in-Law and ask me to say hello to them....every single time. All of which are very happy with their new vehicles! Proctor has a great team and they truly work well together and that makes me feel comfortable. I've told my story about Ray many times! I admire a company that recognizes good people and knows how to keep them! Thanks Proctor Honda! More
the sales staff (mike in particular) were friendly and well educated on their products. I didn't feel pressured at any point in the sale. The vehicle was immaculate inside and out. This is our second n well educated on their products. I didn't feel pressured at any point in the sale. The vehicle was immaculate inside and out. This is our second new car purchased from this dealership and we'll most likely be back when it's time for our third new car More
i HAVE WORKED WITH PROCTOR HONDA AND DOUG CLIFFORD SPECIFICALLY FOR ABOUT 10 YEARS. I bought a new car through Doug and LOVED it. I liked the professional way he handled the sale. From start to SPECIFICALLY FOR ABOUT 10 YEARS. I bought a new car through Doug and LOVED it. I liked the professional way he handled the sale. From start to finish he was knowledgeable, warm, low key and helpful. He seemed to have intuition as to how I wanted to be treated. No rush, no pressure but good support and good follow-through. When it came time to trade, seveal years later, I went BACK TO DOUG CLIFFORD at PROCTOR HONDA. I upgraded to a bigger car and I absolutely love my new Honda Pilot. Whenever I am in the store for service, I always get good care and usually have a few moments to visit with Doug. My plan is to keep a car about 3 years and trade. I WILL be going back to Proctor and have Doug work with me when that time comes again. Definitely Proctor deserves 5 star rating and if I could give more than 5 stars to Doug I would! Thank you. Sincerely, Jane M. Burke More
Mark was great, he was the first one to greet me when I arrived to the lot and was helpful every visit back until the purchase was made. He really made my car buying experience very enjoyable!! I would arrived to the lot and was helpful every visit back until the purchase was made. He really made my car buying experience very enjoyable!! I would definitely recommend him at Proctor Honda!! More
Mr. Smith turned what is usually a dreaded experience into a very pleasant one. I will purchase from him again. He is a pleasure to work with. I called Mr. Smith, told him what I was looking for and into a very pleasant one. I will purchase from him again. He is a pleasure to work with. I called Mr. Smith, told him what I was looking for and he helped me find exactly what I needed for my daughter. I am extremely impressed. More
We were looking for a reliable, fuel efficient car and took the time to visit all avalible dealerships to see what offerings were available from all manufacturers. The reliablity of Honda led us to Proct took the time to visit all avalible dealerships to see what offerings were available from all manufacturers. The reliablity of Honda led us to Proctor Honda. However, the excellent customer service we received from Mark Poole sold us on the Accord. Better yet, they offered us a great price. All of our service experience with Proctor has been faultless. Highly recommend Honda automobiles and Proctor Honda if you live in the Tallahassee, Florida area. More
My wife and I had visited several dealerships in Tallahassee, and Proctor Honda was the ONLY dealership who was consistently helpful and friendly, regardless of how many times we left the lot withou Tallahassee, and Proctor Honda was the ONLY dealership who was consistently helpful and friendly, regardless of how many times we left the lot without a sale. Any time we walked off the lot at the other dealerships, we felt pressure and stress from the sales associates we spoke with to act now on a car. Mark Poole was the most honest sales person we spoke with, and we would definitely love to work with him on the next vehicle we buy. A+ all around! More