Proctor Honda

Quick and professional My car battery, less than 1 year old was completely dead with no warning. They got me right in and completely check out car...no charge . Handled ever My car battery, less than 1 year old was completely dead with no warning. They got me right in and completely check out car...no charge . Handled everything with a smile. Great waiting area with all the comforts. More

Oil Change Mr. Bruce Ford was very instrumental in expediting the oil change for my 2018 Honda Civic EX-L. Once I arrived for my appointment, he greeted me and e Mr. Bruce Ford was very instrumental in expediting the oil change for my 2018 Honda Civic EX-L. Once I arrived for my appointment, he greeted me and expeditiously had my vehicle taken to back for service. Within thirty (30) minutes, the oil change and multi-point inspection was completed. I was thoroughly impressed with the customer service I received yesterday. More

Took advantage and overpriced I went here for a simple oil change with a coupon. But it backfired and they said we can't even take our car because it had a big problem. So we left I went here for a simple oil change with a coupon. But it backfired and they said we can't even take our car because it had a big problem. So we left it there, and they scared us so much that our car was going to cost thousands in repair if we didn't leave it. And made us sign a document in the heat of a moment that we would have to pay $137 later if we didn't want it fixed there with no explanation to why. They took advantage of us because they knew we were worried. Didn't even let us get a second opinion. And they called the next day saying that it would cost $1400. We called a mechanic and asked advanced auto parts for a quote; They said that Honda really tried to rip us off because Honda's price was quadrupled too what it really should cost. And we can still drive the car because the problem is not as big. Consequently, I had to pay honda $137 for having a "diagnostic" which wasn't necessary. They also didn't do the oil change which is why I went there in the first place and took my coupon when it wasn't used. I payed them out of my scholarship money for college because it was my fault taking it there in the first place. I will never go there again and never buy a Honda car in my life. They are out here just for the money and taking advantage of people. More

3 Recalls Dropped off at dealer at 07:30 Proctor Honda Courtesy Van dropped me off at home across town and picked me up 4 hours later from home and took me bac Dropped off at dealer at 07:30 Proctor Honda Courtesy Van dropped me off at home across town and picked me up 4 hours later from home and took me back to dealership. Chris was a great Service Tech and Courtesy Van Driver was A Safe Driver and a Courtesy Gentleman. More

Fast and courteous service The service tech (Essence Watson ) went out of her way to have my work done more quickly than expected, and then she tracked me down outside to let The service tech (Essence Watson ) went out of her way to have my work done more quickly than expected, and then she tracked me down outside to let me know my car was ready. I was amazed and very pleased by her conscientiousness. Highly recommended. More

Great service I always receive the best service at proctor Honda. Chris Glaze is the best service advisor, It is also a comfortable place to wait for your vehicl I always receive the best service at proctor Honda. Chris Glaze is the best service advisor, It is also a comfortable place to wait for your vehicle. Would not go anywhere else. More

Quick This was my three time interacting with Mr Bruce he’s always nice and respectful by the way I’m Dwayne I take my wife vehicle to Honda to get service This was my three time interacting with Mr Bruce he’s always nice and respectful by the way I’m Dwayne I take my wife vehicle to Honda to get service in the near I’ll be looking for a new vehicle and I’ll be looking for Bruce for customer service. More

We LOVE Proctor Honda!! We had the best possible experience at Proctor Honda. Todd was unbelievably terrific. He was helpful at every turn with absolutely no pressure or unwe We had the best possible experience at Proctor Honda. Todd was unbelievably terrific. He was helpful at every turn with absolutely no pressure or unwelcome “salesmanship”. In fact it was almost uncanny how perfectly he read what we needed and anticipated what we wanted. The 2nd day we arrived unannounced and were greeted by JR who was extremely helpful throughout our visit. He is another A++! More

Great Service at Proctor Honda! I absolutely love Proctor Honda. They are so easy to work with from buying my car to the two times I’ve had the regular oil changes and service. I wor I absolutely love Proctor Honda. They are so easy to work with from buying my car to the two times I’ve had the regular oil changes and service. I worked with Christopher today who was so helpful and did exactly what he said he do and called me before doing anything additional to my car. Great customer service and folks at Proctor Honda. I highly recommend them all the way around. More

Always Reliable I have been using Proctor since I bought my first car in 1972. Through the years I have come to trust and depend on Proctor sales and service more and I have been using Proctor since I bought my first car in 1972. Through the years I have come to trust and depend on Proctor sales and service more and more. My husband and I love our Hondas and would not take them anywhere else for service. Christopher Glaze is extremely nice in the service department. When it's time for a new car, we will return to Proctor sales. Sometimes I think the price for service is high, but I don't mind paying for good, reliable service. More