Progressive Chevrolet
Massillon, OH
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I drove 1.5 hours to see a Chevy Equinox. I found a better price on autotrader than the sticker price and they honnored their internet price. They were very friendly and easy to work with. I would defi better price on autotrader than the sticker price and they honnored their internet price. They were very friendly and easy to work with. I would definately recommend this to anyone looking for a car. They are A+ in my book. More
I saw an ad on craigslist for a vehicle at the dealership and the price was listed at 15000. We went to the dealership and explained that we had great credit but not a high income so we werent sure if we co and the price was listed at 15000. We went to the dealership and explained that we had great credit but not a high income so we werent sure if we could be financed and they promptly said it wouldnt be a problem. We were still hesitant but decided to trust them and go along with the process of the purchase. They came back to the table and said that the real price was 18000 and that the price listed on craigslist was the price that they paid not what they were selling for. This to me was super decieving and angered us but at this point it was hard to turn around and we were having a hard time being financed any where else so decided to still buy. After being told for 3 hours that they were finishing up and almost ready they came back and said that there was a problem with the milage and having a hard time financing us. Wish we would have been told this 2 hours ago so they told us to come back on Monday. So after being at the dealership for 5 hours with our 3 children all under 3 yrs old we had to come back on Monday and they acted like it was no big deal and that we were suddenly financed. Little did we know that a week later we started getting denial letters in the mail left and right that we had been denied because of our lack of income not because of the high miles on the vehicle. We recieved 12 denial letters in total!! This not only tarnished our perfect credit but proved that they were flat out liars! More
I come to rely on Progressive Chevrolet for parts and service for my personal vehicle. Todays thoughts will be directed to the outstanding service provided by Mr. Jay Johnson and service staff related service for my personal vehicle. Todays thoughts will be directed to the outstanding service provided by Mr. Jay Johnson and service staff related to the service of my employer provided vehicle. I operate a 2008 GM vehicle (employer provided) daily and exceed 25,000 miles per year. As with most employers today, budget constraints are a way of daily operations. Simply, vehicle maintenance is never a priority. The problem with the '08 unit was ongoing and exceeded two years. Armed with data from a number of internet searches my employer was convinced the problem was a design malfunction which was beyond repair. Based on my prior experience with the service dept at Progressive Chevrolet, I convinced my employer to let me approach Mr Jay Johnson with this vehicle concern. Mr Jay Johnson worked closely with middle management staff members of my employer to address this concern. Tuesday January 3, 2012 at 9am, the unit arrived at the dealership. At 4pm the same day my employer directed my to pick up the unit. I am happy to announce the unit is 100% repaired. Mr Jay Johnson has a positive "can do" attitude, works well with middle management team members of outside corporate staff and maintains the best interest of GM, Progressive Chevrolet, and faithful longtime customers. More
I had an issue with the brake system on my 2008 Chevrolet I had an issue with the brake system on my 2008 Chevrolet Suburban. The crew at Progressive Chevrolet Service Department handled the problem with t I had an issue with the brake system on my 2008 Chevrolet Suburban. The crew at Progressive Chevrolet Service Department handled the problem with top notch professionalism. I highly recomend Progressive Chevy Service Dept. They will get it fixed right the "FIRST" time. But having dealt with them in the past, I expected nothing less! More
I came to Progressive one day just to "look" but I found a great deal and ended up leaving with a car! My Salesman, David Buttermore was patient with me and recommended the perfect car for my ne but I found a great deal and ended up leaving with a car! My Salesman, David Buttermore was patient with me and recommended the perfect car for my needs and budget. Challace Kotuce coudln't have been nicer, walking me through the paperwork and working hard to get me the best financing deal she could. She even went the extra distance to call me back after the deal had been made to tell me she had gotten an even better offer! She was excited as I was. They appreciate that you work hard for your money and a car purchase is not an everyday occurance for most of us. I was nervous but it ended very, very well. More
Ernie Weaver 65 Recently purchased 2011 Tahoe LTZ MY LAST PURCHASE WAS FROM THIS DEALERSHIP IN 2000 ....my son in law also purchased a new vehicle2010... When I arrived my 1st contact was with Nikki Sta LAST PURCHASE WAS FROM THIS DEALERSHIP IN 2000 ....my son in law also purchased a new vehicle2010... When I arrived my 1st contact was with Nikki Stanton {recommend she become a sales person} She was very informative, knowlegeable, a real asset to dealership. Then Bran Hale the sales person excellent job explaining vehicle on test drive...Return a few days latter (Brian was off) so Frank Longo assisted wih purchase again a very fie person to deal with. follow up with Tracy after purchase was appeciated and answered any questions that I had....I totally recommend this dealership and the afore mentioned people were great to deal with.....Thanks Ernie Weaver More
Your sales rep Brett Knerr was wondeful. He was very friendly and knowledgeable about the car we were test driving. He offered us drinks and was so great to deal with. I bought my Chevy Blazer from Prog friendly and knowledgeable about the car we were test driving. He offered us drinks and was so great to deal with. I bought my Chevy Blazer from Progressive and I have to say that Brett is the best rep I have dealt with. More
Although I really don't enjoy buying a car, the sales person, Christine Winters was very easy to work with during the sales process. After bringing the car home. we did notice a problem with the car. H person, Christine Winters was very easy to work with during the sales process. After bringing the car home. we did notice a problem with the car. However, Jsaon Kirby did make it right which I respect him for doing the right thing. To me how a dealership/person responds to a problem is what seperates the good from the bad. I would put Progressive in the catagory of a good one! More
Progressive’s Service Department and especially Bernie Wymer are fantastic. I recommend them all the time. My family has purchased 11 vehicles from Progressive Auto Group, and it is because of Progressive Wymer are fantastic. I recommend them all the time. My family has purchased 11 vehicles from Progressive Auto Group, and it is because of Progressive Chevrolet repairing an S-10 pickup that I purchased used from Mullinax Ford, which they could not fix, and they made the mistake of having me pick it from Bernie… No contest Progressive Chevrolet is the best dealership in the area. More
I've been going to Progressive Chevrolet since 1988. All of the Service Techs are very professional and many have been long-term employees. Fred goes out of his way to ensure to assist his customers as eff of the Service Techs are very professional and many have been long-term employees. Fred goes out of his way to ensure to assist his customers as efficiently as possible. He is very conscientious of his work. More