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Puente Hills Ford

City of Industry, CA

Overview
Reviews
4.2
552 Reviews
Call Dealership (626) 346-5900

17340 East Gale Avenue

City of Industry, CA

91748

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Showing 552 reviews

August 03, 2023

Absolutely amazing, thank you Alfredo Jimenez for making my dream car purchase such a smooth one ! From the moment we walked on the lot he was so genuine and respectful towards my father and I, he knew exa More

by wendyperez0917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez
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Aug 03, 2023 -

Puente Hills Ford responded

The Bronco is a great choice! Glad we were able to help you get behind the wheel. Thanks for trusting us with your automotive needs!

August 02, 2023

Brandan from the financial team was awesome and made it happen. Thank you for everyone on the team who helped make the experience for my dad amazing. More

by 619njk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo Alvarez, Mario Murillo, Alfonso Alvarez, Alfredo Jimenez, Ramiro Vazquez, Aydin Hamouni, Terrel Williams, Brendan Keough, May De La Parra, Adrean Bonillas
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Aug 03, 2023 -

Puente Hills Ford responded

Thank you for sharing your experience! We're elated to hear you had a positive interaction with our team and we look forward to serving you and your dad again soon!

August 02, 2023

Dennis is my “go to” fleet service guy for all my company vehicle needs. He truly looks out for me & all those other customers that call when. I’m in his presence. More

by RUDY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wiener
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Aug 03, 2023 -

Puente Hills Ford responded

Thank you for your superb feedback! Dennis is one of the best -- we’re thrilled that you had a positive experience and we look forward to maintaining this high level of service.

August 02, 2023

Took my car in and they had it ready the same day. Very personable and knowledgeable. Great experience. More

by jllerenas85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
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Aug 03, 2023 -

Puente Hills Ford responded

Glad to hear you had an awesome experience! Thanks for trusting us and leaving this review!

August 01, 2023

Brendan Keough was awesome. He went above and beyond. I highly recommend him and the dealer. He did everything it took to make the sale. I am beyond grateful and pleased, thank More

by 619njk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Mario Murillo, Alfredo Jimenez, Ramiro Vazquez, Aydin Hamouni, Terrel Williams, Brendan Keough, Gary Dehart, Natalie Holquin, May De La Parra
Report | Print
Aug 03, 2023 -

Puente Hills Ford responded

Thank you for the great review! It’s heartening to hear about your positive experience and we’re committed to keeping the high standard of our customer service.

August 01, 2023

Everything was great except it took 4. 5 hours for an oil change and tire rotation. More

by john.collie1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
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Aug 03, 2023 -

Puente Hills Ford responded

We're glad to hear your experience was largely great. We apologize for the length of your appointment, we're always looking to improve our efficiency and appreciate you bringing this to our attention.

August 01, 2023

Professional. Attention to detail. They care that you are happy with the results. I am! More

by QUEENVICIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Okamoto
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Aug 03, 2023 -

Puente Hills Ford responded

Your positive review is music to our ears! We're thrilled you had a great experience and can't wait to provide you with more exceptional service.

August 01, 2023

Best car buying experience to date for me. Everyone including the finance manager were awesome!!! Definitely earned a customer for life!!! Go Ford!!!! More

by TORO911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Murillo, Stephen Whiteside, Brendan Keough, Natalie Holquin
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Aug 03, 2023 -

Puente Hills Ford responded

Thank you for your amazing feedback! We're overjoyed that you had a positive experience and we look forward to continuing to meet your needs.

July 30, 2023

Outstanding service! Thank you! Bring back car wash please. Was a nice end of service More

by CHARLTONGIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
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Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your feedback and kind words! We truly value your business and appreciate your suggestion. If there's anything else we can do for you, please let us know. We look forward to serving you again!

July 30, 2023

Very friendly and accommodating very easy experience would recommend them to anyone great sales person easy to work with. More

by MCOOKSTER9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez, Aydin Hamouni, Gary Dehart
Report | Print
Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your kind words and recommendation! We're delighted to hear that you had an easy and enjoyable experience with us. If you or anyone you know needs any further assistance, don't hesitate to reach out. We appreciate your support!

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