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Puente Hills Ford

City of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
544 Reviews
City Of Industry's Favorite Ford Dealer! Are you looking for a new Ford vehicle in the Chino Hills or Upland area? You don't have to go far to find first-class Ford sales and service. Just head over to City Of Industry, where you will find Puente Hills Ford! As the premier Ford dealer in City Of Industry, we're home to a dynamic new and used inventory, a dedicated finance and leasing center, and a modern service center. When you work with us, all of your car-buying and ownership needs can be handled under one roof!
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17340 East Gale Avenue

City of Industry, CA

91748

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Showing 544 reviews

July 30, 2023

This was perhaps the better of all my Car Sales Purchases. Everyone went out of their way to help us get a deal 7 other Ford Dealerships said I wouldn't get. They Gave me the Best Price and worked More

by VICTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aydin Hamouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milad Aghili
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Jul 30, 2023 -

Puente Hills Ford responded

Victor, thank you for your kind words! We're thrilled to have exceeded your expectations and provided you with the best price and rate for your car purchase. It was our pleasure to assist you, and we truly appreciate your business!

Helpful
July 30, 2023

I was told my car would be ready in 2 weeks but got a call the next day that it was complete, really appreciate the team that got this done. More

by JMS1790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech that worked on vehicle name not on invoice
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Jul 30, 2023 -

Puente Hills Ford responded

Thank you for your feedback! We're delighted to have exceeded your expectations and delivered your car earlier than expected. Our team is committed to providing efficient and reliable service, and we appreciate your business!

Helpful
July 30, 2023

Terrel really helped and made sure we left with the car we needed it. Thank you More

by LEYHDITM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dehart
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Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your kind words! We're thrilled that Terrel provided excellent assistance and helped you find the perfect car. It was our pleasure to serve you, and we look forward to assisting you in the future!

Helpful
July 30, 2023

Very friendly and accommodating very easy experience would recommend them to anyone great sales person easy to work with. More

by MCOOKSTER9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aydin Hamouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dehart
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Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your kind words and recommendation! We're delighted to hear that you had an easy and enjoyable experience with us. If you or anyone you know needs any further assistance, don't hesitate to reach out. We appreciate your support!

Helpful
July 30, 2023

Outstanding service! Thank you! Bring back car wash please. Was a nice end of service More

by CHARLTONGIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
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Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your feedback and kind words! We truly value your business and appreciate your suggestion. If there's anything else we can do for you, please let us know. We look forward to serving you again!

Helpful
July 29, 2023

Great Customer service, amazing experience! Thank you to all that helped! Very happy with everyone More

by melissalmeacham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Brendan Keough, Gary Dehart
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Jul 30, 2023 -

Puente Hills Ford responded

Melissa, thank you for taking the time to leave such a positive review! We're delighted you had a great car-buying experience with us.

Helpful
July 29, 2023

The dealer ship is nice and clean really helpful all went well far was serviced in 1.5 hrs which is great time with no appointment.,keep up the good work. More

by printchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
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Jul 30, 2023 -

Puente Hills Ford responded

Thank you for your kind words! We're delighted to hear that you had a pleasant experience at our dealership and that your car was serviced promptly. Your satisfaction is our priority, and we appreciate your positive feedback!

Helpful
July 28, 2023

the dealership was very helpful, very easy to communicate and always answered my questions, every step in the way. More

by maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Puente Hills Ford responded

Maria, thank you for your kind feedback! We're delighted to hear that our dealership provided helpful and easy communication throughout your car-buying journey. Your satisfaction is our priority, and we appreciate your trust in us!

Helpful
July 28, 2023

Overall Good Service. Wait time is quite long even in the early morning, but the service is quick on Saturdays More

by MAILJIANG100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McDowell
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Jul 30, 2023 -

Puente Hills Ford responded

Your kind words make our day! We're grateful for your trust in us and are always here to assist you with anything related to your car. Feel free to stop by or give us a call anytime!

Helpful
July 28, 2023

Outstanding service. Service employee Kenneth Vasquez was very helpful. Left car with air condition problem. He called me and advised problem. My car air was repaired and More

by TPELAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Vasquez
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Jul 30, 2023 -

Puente Hills Ford responded

Thank you for the wonderful review! We're thrilled to hear that Kenneth Vasquez provided outstanding service and efficiently resolved the air condition problem with your car. We value your business and look forward to assisting you with any future automotive needs!

Helpful
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