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Puente Hills Ford
City of Industry, CA
544 Reviews
City Of Industry's Favorite Ford Dealer!
Are you looking for a new Ford vehicle in the Chino Hills or Upland area? You don't have to go far to find first-class Ford sales and service. Just head over to City Of Industry, where you will find Puente Hills Ford! As the premier Ford dealer in City Of Industry, we're home to a dynamic new and used inventory, a dedicated finance and leasing center, and a modern service center. When you work with us, all of your car-buying and ownership needs can be handled under one roof!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 544 reviews
July 27, 2023
When I drove up. Looked at the place very clean and employees very helpful. My vehicle was ready with in a good time .I was very happy with my service. Shannon called Looked at the place very clean and employees very helpful. My vehicle was ready with in a good time .I was very happy with my service. Shannon called me when my vehicle was ready and had my paperwork ready. More
by CAVILA637
Verified Customer
Helpful July 27, 2023
Dealership was great, the salesmen had no hesitation to get out into that heat and make the sale. Team worked well together to get me into a brand new Explorer. get out into that heat and make the sale. Team worked well together to get me into a brand new Explorer. More
by fernandocamberos
Employees Worked With
Milad Aghili, Stephen Whiteside, Brendan Keough, Gary Dehart
July 27, 2023
I've bought a Ford before, from Colley, but my experience at Puente Hills Ford was EPIC. Branden K. and Stephen W. were top notch, and I appreciate their patience and kindness while we decided on a Ford Fusi at Puente Hills Ford was EPIC. Branden K. and Stephen W. were top notch, and I appreciate their patience and kindness while we decided on a Ford Fusion for my dad. It was my dad's first car, and the experience for him was amazing! Thank you to these awesome fellas on their work and fantastic ethics. HIGHLY RECOMMENDED!!! More
by Tam S.
Employees Worked With
Stephen Whiteside, Brendan Keough
July 27, 2023
Unreasonable additional charges on a car sitting there for more than 160 days. Sales are aggressive and not friendly. I have to walk out of door before they call me to come back. They asked me to sign a b for more than 160 days. Sales are aggressive and not friendly. I have to walk out of door before they call me to come back. They asked me to sign a bunch of paperwork and hid the contract at last. I'm ok with the price I paid but still it's not a good dealership to deal with. More
by bob10cn
Employees Worked With
Milad Aghili, Stephen Whiteside, Brendan Keough
July 26, 2023
My car buying experience was the absolute best. My salesmen and the rest of the staff was so kind and helpful. I highly recommend buying a car with this dealership. Thank you to the whole team ♥️ My salesmen and the rest of the staff was so kind and helpful. I highly recommend buying a car with this dealership. Thank you to the whole team ♥️ More
by heather.flaugher
Employees Worked With
Other Employees :
Not sure of all the names but A rating for sure.
July 26, 2023
In classic fashion, we went in for an oil change and left with new cars. From start to finish the team at Puente Hills worked with our needs and budget to pull off a deal that, frankly I didn't think possibl with new cars. From start to finish the team at Puente Hills worked with our needs and budget to pull off a deal that, frankly I didn't think possible. 5 🌟 service. More
by chinde35
Employees Worked With
Other Employees :
Aydin Hamouni and Brendan Keough - awesome! 5 🌟
July 25, 2023
Loved that she checked other services to see if they were needed. She also gave me a heads up that even those my battery was leaking it was from AAA So I could see if it was still under warranty!!!! Great needed. She also gave me a heads up that even those my battery was leaking it was from AAA So I could see if it was still under warranty!!!! Great work !!! More
by lindaojeda
Employees Worked With
July 25, 2023
Maurice I’d give you 10 stars if it was an option! Maurice Kept me well informed and is very knowledgeable about Ford products and services. Thank you! Maurice Kept me well informed and is very knowledgeable about Ford products and services. Thank you! More
by timothyjordan310
Employees Worked With
July 25, 2023
I enjoyed working with Terrel. He was professional and very responsive. I would recommend Puente Hills Ford to a friend based on my experience. He was professional and very responsive. I would recommend Puente Hills Ford to a friend based on my experience. More
by travisbushman
July 25, 2023
Brendan Keough was the best. He help before,during and after. He's great! THANK YOU! He help before,during and after. He's great! THANK YOU! More
by rogerstallworth85
Employees Worked With
Other Employees :
Brendan Keough, Gary Dehart
