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Puente Hills Mitsubishi

City of Industry, CA

2.9
29 Reviews
The team at Puente Hills Mitsubishi would like to welcome you to our dealership in City of Industry, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mitsubishi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near City of Industry, you can always count on the professional technicians in our Mitsubishi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in City of Industry count on the high-quality vehicles and services found at Puente Hills Mitsubishi, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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17665 Castleton St

City of Industry, CA

91748

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Showing 29 reviews

August 29, 2025

Muy satisfecha con mi compra y agradezco a Marc Juárez por su paciencia y atenciones More

by Emma Alicia sola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Nassrallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you so much for your kind words! 🎉 We’re thrilled to hear that you’re very satisfied with your purchase. Marc will be so happy to know his patience and attention made your experience a great one. Welcome to the Puente Hills Mitsubishi family, and we look forward to serving you again in the future!

July 15, 2025

Took my vehicle for a recall fix. Staff were very polite and friendly; did not push any additional services on me; got what was needed taken care of and they threw in a free simple ex More

by Bessfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martine Fraire
Sep 25, 2025 -

Puente Hills Mitsubishi responded

Your satisfaction is our #1 priority!! Thanks for choosing Puente Hills Mitsubishi as your preferred service center!! :)

April 14, 2025

The service from start to finish was very welcoming and helpful the process was smooth and the customer service was excellent Mark went over and beyond to help me More

by Tamikagibson7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 23, 2025 -

Puente Hills Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear you had a smooth and welcoming experience. We'll be sure to pass your praise along to Mark, he'll be glad to know he made such a positive impact. We truly appreciate your support!

December 20, 2024

If I could give a 0 star I would, terrible experience. They delete bad reviews, I will repost if needed. Stay absolutely away from these people, mandatory $3,295 of "ceramic tint and clear film" is not s More

by GB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham Alvarez, Ryan Martinez, Brian Costello
Sep 27, 2025 -

Puente Hills Mitsubishi responded

We’re sorry to hear about your experience and appreciate you sharing this feedback. At Puente Hills Mitsubishi, our goal is to provide fair and transparent options for all customers, and we regret if we fell short in your case. We’d like the opportunity to learn more and see how we can improve. Please feel free to contact us directly at 626-964-5111 so we can better understand your situation and assist you.

November 18, 2024

I'll save you the time. Their advertised price does not include the dealership "options" that add $4700 in useless features that you could get for $500 if you even wanted th More

by Matthewclancy2001
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
No name provided
Sep 27, 2025 -

Puente Hills Mitsubishi responded

We’re sorry to hear about your experience and appreciate you sharing this feedback. At Puente Hills Mitsubishi, our goal is to provide fair and transparent options for all customers, and we regret if we fell short in your case. We’d like the opportunity to learn more and see how we can improve. Please feel free to contact us directly at 626-964-5111 so we can better understand your situation and assist you.

November 16, 2024

This is a large dealership, helping customers buy cars quickly and very reputablely! In which I want to mention the employee, his name is Marc..I am very satisfied with his enthusiasm and thoughtful custo More

by Dieu Anh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
This is a large dealership, helping customers buy cars quickly and very reputablely! In which I want to mention the employee, his name is Marc..I am very satisfied with his enthusiasm and thoughtful customer care. I have many choices and want to see many
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you so much for taking the time to share your detailed experience! 🌟 We’re delighted to hear that Marc’s enthusiasm, knowledge, and thoughtful care helped make your car-buying journey smooth and enjoyable. It’s wonderful to know he was able to guide you through multiple options and help you find the car that was right for you. 🚗✨ We truly appreciate your kind words and recommendation—welcome to the Puente Hills Mitsubishi family!

October 28, 2024

Buyers beware, deceptive sales tactics. Dealership uses false advertising to bring people in, then they add $3,290 to the price for 'door guards and a fake security system. Dishonest mana More

by tad buchoz
Recommend Dealer
No
Employees Worked With
Daniel Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Puente Hills Mitsubishi responded

"Thank you for bringing this to our attention. We apologize for any false advertising and misleading sales tactics. We will address this issue with our management and take steps to ensure it does not happen again. We value our customers and strive for transparency in our pricing. We hope to have the opportunity to regain your trust in the future. Thank you."

August 17, 2024

I bought a VEHICLE 29 - JUNE - 2024 and Moe Hariri assisted me in the financing area and before signing the contract he offered me a promotion (Express 5) of course it was optional and I told him that More

by Contrerascj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Hariri
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Roger, Sam and sun and helped with purchase of a car. Staff was friendly. Great experience. More

by esteban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Nassrallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger and Sinbad
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you for your review! 🌟 We’re happy to hear Roger, Sam, and Sun made your car-buying experience smooth and enjoyable. We truly appreciate your kind words and look forward to serving you again in the future! 🚗✨

April 08, 2024

Was pulled over right after buying a car and didnt know the brake lights out More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Moronez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Hi, thank you for bringing this to our attention. Our team will happily assist you in fixing the brake lights on your new car. Please bring it in and we'll take care of it for you. Drive safely!

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