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COVID-19
Response
  • Home Delivery
  • Service Pickup & Delivery
  • Vehicle Sanitization

Puente Hills Mitsubishi

City of Industry, CA

4.2
8 Lifetime Reviews Review Dealership
We are committed to serving you, our customers, during this pressing time. The outbreak of COVID-19 brings challenges that we are determined to face to ensure the safety of our customers and staff. Although our showroom is open by appointment only, Service and Parts are still open and ready to serve you. By from home! We are available to assist you in purchasing or leasing your next vehicle remotely. Shop online and have your new, sanitized vehicle delivered safely to your home.

17665 Castleton St

City of Industry, CA

91748

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Latest Reviews

March 24, 2020

"Quick service, reasonably priced. I waited for my car to..."

- Marilee

Quick service, reasonably priced. I waited for my car to be serviced and it took about an hour including a new battery. Thank you, Sal.

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Employees Worked With

Sal

March 08, 2020

"Waste of time"

- nicholas

So I didn't want to be another 1 star review for this place but I took a leap of faith and gave them a chance. I drove out specifically because they had a car with a transmission I wanted. I talked to Alejandro in the AM about seeing it, told him what time I expected to be here, no issues at all. Well when I got here that's where everything took a 360 degree turn. They had lost the key for the vehicle about a week ago, according to that sales associate at least. So I drove out for nothing. We stopped for dinner on the way home and decided to call and give them one more chance. We called and talked to a different associate and told him the situation and implied we would buy the car if they had a locksmith come out a have a key made. Well Alex said that he had the key or said lost key after about 30 minutes of waiting for them to get back to us. We go back, and they obviously didn't have a key or the right key. Wouldn't have a key made until Monday. You guys lost a sale because of multiple levels of incompetence. Seriously, what are you guys even doing? If someone says they are there for a car (that you need to sell with keys regardless) why not call a locksmith for a customer who was willing to wait? Don't waste your time on this dealership, seriously all of those 1 stars are an immediate red flag. I gave them the benefit of doubt and you should not.

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Employees Worked With

Alex and others

August 09, 2019

"Not what they claim"

- Will not come back

Salesperson gave wrong information regarding tire replacement of <30% tread they will replace. Not true. Front tires are almost bald but safe enough to sell as is. It's my problem now. I wad there fire the price all the salesperson had to dip was quite up the contract, not hard. I will not return for anything.

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Employees Worked With

Axel Maldonado

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