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Puente Hills Toyota

City of Industry, CA

4.6
1,367 Reviews

17070 Gale Ave

City of Industry, CA

91745

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1,367 Reviews of Puente Hills Toyota

May 01, 2026

Very nice and helpful dealership. Very happy with my experience there. Thank you very much Brian More

by Tina_truong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
May 04, 2026 -

Puente Hills Toyota responded

We are glad to hear that Brian provided excellent service. Thanks for choosing Puente Hills Toyota!

April 30, 2026

Super friendly and nice. Quick to answer questions and update me with everything needed during my service appointment More

by Eunceyng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
May 01, 2026 -

Puente Hills Toyota responded

Thank you for the feedback, Eunceyng! We appreciate your business and hope to see you for service again at Puente Hills Toyota.

April 23, 2026

Had a really great car buying experience. I found the model I wanted on the Toyota website, sent in an inquiry, and Alex Lim reached out almost right away. No pressure, no weird sales tact More

by jose.ojeda271
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lim, Jose Diaz
Apr 23, 2026 -

Puente Hills Toyota responded

Thank you for sharing your incredible experience with Alex and Jose! We're thrilled to hear that everything went smoothly and quickly at Puente Hills Toyota. Enjoy your new ride!

April 17, 2026

Tom Andersen is always great with customer service they taken care of the customers needs More

by scottpaulpetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Apr 20, 2026 -

Puente Hills Toyota responded

Thank you, Scott, for stopping by to leave Puente Hills Toyota a wonderful review! Tom will appreciate your kudos.

April 01, 2026

Raymond has excellent customer service. Always helpful. He explained the services needed, never pushy. Always a pleasure when I’ve come in contact with him. More

by stephies.nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Apr 02, 2026 -

Puente Hills Toyota responded

We’re grateful for your five stars! Raymond will be so pleased to hear your kind words. Thank you for choosing Puente Hills Toyota!

March 30, 2026

Service Department is simply the best. Tom is the best in that service department. Excellent, quick and reliable More

by bohemiascr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Mar 30, 2026 -

Puente Hills Toyota responded

Thank you for sharing your feedback about Tom and the team! We appreciate your support and look forward to serving you again at Puente Hills Toyota. Safe travels!

March 28, 2026

This dealership has been very good to me the past 3 years. They always get me out ahead of time when I'm getting my vehicle serviced. This time Raymond was honest and delivered ahead of schedule on a v More

by M Lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 30, 2026 -

Puente Hills Toyota responded

Thank you for your continued trust over the past three years! We're thrilled to hear Raymond and our team consistently deliver efficient and honest service. We look forward to serving you again at Puente Hills Toyota!

March 26, 2026

It is very good customer service. I work with nice work, keep going. Doing good job. More

by abdulnour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Mar 27, 2026 -

Puente Hills Toyota responded

Abdulnour, thank you for leaving Puente Hills Toyota with your positive feedback!

March 26, 2026

I was charged to rotate tires when I never requested. They just throw it in the invoice to see if it sticks which they stuck it to me More

by Giovanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Anderson
Apr 06, 2026 -

Puente Hills Toyota responded

Giovanni, I'm sorry to hear about your frustration with the tire rotation charge. We certainly don't intend to surprise our customers with any unexpected fees. If you could give me a call, I'd be happy to discuss this further and see how we can make things right for you. Thank you, Sarah Cruz - Customer Service Manager - (626) 923-6433

March 25, 2026

Great service I appreciate Tom my service advisor . Thank you for everything and support for many years with Toyota. More

by Mr Cabral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Mar 25, 2026 -

Puente Hills Toyota responded

We're grateful for your long-time support! Thanks for choosing Puente Hills Toyota and for the shoutout to Tom!

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