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Puente Hills Toyota
City of Industry, CA
1,307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,307 Reviews of Puente Hills Toyota
April 16, 2018
Excellent Experience As Always My Prius Plugin was due for a smog test so I decided to take it in to Puente Hills Toyota instead of a local smog shop because of the trust I have est My Prius Plugin was due for a smog test so I decided to take it in to Puente Hills Toyota instead of a local smog shop because of the trust I have established with Tom Andersen and his service department. Tom also alerted me that my 5000 miles maintenance is due which I completely forgot. The smog test and service were done on time and efficiently as usual. Many thanks. More
by mrsocal
Verified CustomerEmployees Worked With
Tom Anderson
April 14, 2018
Unprofessional I followed the schedule for next service in accordance with that stated in the invoice, but in fact my free sevice is past, I end up having to pay it. I followed the schedule for next service in accordance with that stated in the invoice, but in fact my free sevice is past, I end up having to pay it. A week later all of a sudden my tire pressure light is on and I have to go back again to the workshop. Estimated check he said an hour, but in fact two hours more. After a check, it turned out that all tires not properly set. Why the technician did not follow the existing guidelines? More
by ICHINI26
Employees Worked With
KHK,SS,SC,RCN
April 14, 2018
Helpful Employee Andrew has been helpful and accommodating. In This dealership they give you a free snack while waiting and I thought that’s really wonderful. keep up Andrew has been helpful and accommodating. In This dealership they give you a free snack while waiting and I thought that’s really wonderful. keep up the good service! More
by Queng_04
Employees Worked With
Andrew Chang
April 14, 2018
Excellent and professional staff. This was my third visit for service and have been very satisfied with the cordial and prompt attention to my needs. Awesome and would recommend your This was my third visit for service and have been very satisfied with the cordial and prompt attention to my needs. Awesome and would recommend your dealership to my family and friends More
by DIMNABELLA
Employees Worked With
Lauren Lynn Jung
April 13, 2018
Excellent service I was attended to right away and they got me in and out in short order. I have been going to Puente Hills Toyota fro 12 years and have always received I was attended to right away and they got me in and out in short order. I have been going to Puente Hills Toyota fro 12 years and have always received great service. More
by Mike F.
Employees Worked With
Tom Anderson
April 13, 2018
Great experience!! I went to Puente Hills Toyota looking for a good car for my daughter. Ray Alvarez showed us the 2018 RAV4, which was a great fit for her. He was very I went to Puente Hills Toyota looking for a good car for my daughter. Ray Alvarez showed us the 2018 RAV4, which was a great fit for her. He was very helpful and it was a great experience. More
by THEROSSFAM5
Employees Worked With
Ray Alvarez
April 13, 2018
Service guy Andrew Our service guy, Andrew Chang was very helpful and detailed about our needs!! Reviewed the findings and made recommendations! Had our can ready as p Our service guy, Andrew Chang was very helpful and detailed about our needs!! Reviewed the findings and made recommendations! Had our can ready as promised. More
by JOANN8858
Employees Worked With
Andrew Chang was the only one we dealt with!
April 13, 2018
Best Service Department need my 3500 mile maintenance service done. Explain to me what need to done detail, and suggestion what and why some service should be done. Also i need my 3500 mile maintenance service done. Explain to me what need to done detail, and suggestion what and why some service should be done. Also i asked for check and get quotation for my tires. Good price. and get my service done quick. Love the Puente Hills Toyota Service Center. More
by AHSUI929
Employees Worked With
Sunny
April 13, 2018
Satisfied They did a very good job for my regularly maintenance service. Andrew Chang is very professional and really helped customer. Everyone there are so ni They did a very good job for my regularly maintenance service. Andrew Chang is very professional and really helped customer. Everyone there are so nice. More
by SUN16347
Employees Worked With
Andrew Chang
April 13, 2018
Service Andrew was my service worker. I needed tires and expressed that to him but I also said that I might need only 3. When Andrew called me he said I indee Andrew was my service worker. I needed tires and expressed that to him but I also said that I might need only 3. When Andrew called me he said I indeed needed three I could tell that he really wanted to help me. More
by BARBARABROWN1019
Employees Worked With
Andrew
