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Puente Hills Volkswagen
City Of Industry, CA
79 Reviews
At Puente Hills Volkswagen we see customers as our guests. Guest satisfaction is not just a catch phrase it's what we live by. Our strength at Puente Hills Volkswagen is our product knowledge. You see our staff are not just VW sales service and parts people they are VW owners as well. Who better to serve you than a person who drives a Volkswagen themselves.
Our main concern in the sales department is your needs. By going the extra mile for our guests we achieve higher customer satisfaction and create lifetime guests. Our sales department is staffed with long-time Volkswagen certified salespeople managers and finance professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 79 reviews
June 03, 2026
Miguel met me even though I was early. He was knowledgeable and answered my many questions. He set me up and made sure I felt ready to drive my new Tiguan home. Chris was also very helpful He was knowledgeable and answered my many questions. He set me up and made sure I felt ready to drive my new Tiguan home. Chris was also very helpful before my appointment and he was patient with all of my questions. I am grateful for an easy and pleasant experience. More
by Wenderfo67
June 01, 2026
Excellent service with new sale and explanations for new car. Happy to come back for new car. car. Happy to come back for new car. More
by Eric
May 31, 2026
I can’t finish describing how amazing Linda M. is, great service, almost with a great humor and the best description is very honest. All of them were very helpful! Thank you! is, great service, almost with a great humor and the best description is very honest. All of them were very helpful! Thank you! More
by hugo850101
May 28, 2026
I worked with Linda, Chris, and Miguel to turn in my leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really nice! I highly recommend this dealership and this team!! More
by Dezbot
May 06, 2026
Thank you for amazing experience! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job! More
by sveki99
May 04, 2026
On a scale of 1 and 10 Linda, is a 100. Thank you for a pleasant buying experience. Thank you for a pleasant buying experience. More
by SFL
April 26, 2026
We really appreciate the excellent experience at Puente Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!! Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!! More
by armympbravo
April 21, 2026
The staff at this dealer is very professional and friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assist friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assisted me in the best possible way throughout the buying process. In less than 2 hours I was already leaving the dealer with my new car, very happy, but above all, with the sense that they didn't just want to make their numbers $$$$, but also to help me. Thank you, More
by Irina
Employees Worked With
April 15, 2026
Miguel was absolutely great. Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volksw Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volkswagen. More
by michael.hughson
April 13, 2026
Linda was amazing, so helpful and welcoming, great customer service! My whole experience was top notch! customer service! My whole experience was top notch! More
by micholr
