Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Puente Hills Volkswagen
City Of Industry, CA
84 Reviews
At Puente Hills Volkswagen we see customers as our guests. Guest satisfaction is not just a catch phrase it's what we live by. Our strength at Puente Hills Volkswagen is our product knowledge. You see our staff are not just VW sales service and parts people they are VW owners as well. Who better to serve you than a person who drives a Volkswagen themselves.
Our main concern in the sales department is your needs. By going the extra mile for our guests we achieve higher customer satisfaction and create lifetime guests. Our sales department is staffed with long-time Volkswagen certified salespeople managers and finance professionals.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 84 reviews
July 10, 2026
Was in the market for a second hand VW and found something that looked interesting at PH VW. Went in to check it out and Miguel Pedroza, who does both sales and finance, patiently answered all of m something that looked interesting at PH VW. Went in to check it out and Miguel Pedroza, who does both sales and finance, patiently answered all of my questions and then worked with me to get the best deal possible. As we went through the sales process, Miguel explained each step and all of the options available, with no sales pressure. I highly recommend Puente Hills Volkswagen and particularly Miguel. More
by lwinrogi
July 08, 2026
Miguel Pedroza is a great sales person I would definitely recommend him to family and friends he answered all my questions I would go back in the future and purchase another vehicle from him great guy recommend him to family and friends he answered all my questions I would go back in the future and purchase another vehicle from him great guy More
by tamazula57
July 01, 2026
Miguel was great, very helpful and knowledgeable on the cars. Would recommend him to friends and family cars. Would recommend him to friends and family More
by Zekereal8
Employees Worked With
June 29, 2026
I contacted ten of the VW dealers in my area and from the first contact with Linda, the process was the best. From her happy and energetic attitude to her attention to detail. No other dealership could come first contact with Linda, the process was the best. From her happy and energetic attitude to her attention to detail. No other dealership could come close to price and value. I am beyond happy with the process and will be recommending everyone I know to Linda! More
by aldoberm94
June 28, 2026
No markups or add ons were forced on us here. Very good experience and great customer service. Very good experience and great customer service. More
by perkkid17
Employees Worked With
June 03, 2026
Miguel met me even though I was early. He was knowledgeable and answered my many questions. He set me up and made sure I felt ready to drive my new Tiguan home. Chris was also very helpful He was knowledgeable and answered my many questions. He set me up and made sure I felt ready to drive my new Tiguan home. Chris was also very helpful before my appointment and he was patient with all of my questions. I am grateful for an easy and pleasant experience. More
by Wenderfo67
June 01, 2026
Excellent service with new sale and explanations for new car. Happy to come back for new car. car. Happy to come back for new car. More
by Eric
May 31, 2026
I can’t finish describing how amazing Linda M. is, great service, almost with a great humor and the best description is very honest. All of them were very helpful! Thank you! is, great service, almost with a great humor and the best description is very honest. All of them were very helpful! Thank you! More
by hugo850101
May 28, 2026
I worked with Linda, Chris, and Miguel to turn in my leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really nice! I highly recommend this dealership and this team!! More
by Dezbot
May 06, 2026
Thank you for amazing experience! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job! More
by sveki99
