Puente Hills Volkswagen
City Of Industry, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 88 reviews
I worked with Linda Mintz via test/email first. We agreed on a cash price. I went in and bought the car in approximately 4 hours. The agreed upon price was competitive. Linda is a professional. We agreed on a cash price. I went in and bought the car in approximately 4 hours. The agreed upon price was competitive. Linda is a professional. She worked hard and seem to do most everything (besides washing the car :-) to complete the transaction. More
Hello, I had the privilege of working with the salesperson, Mr. Anthony. As soon as I entered the showroom, he greeted me warmly and asked if I needed any assistance. After I explained what I was salesperson, Mr. Anthony. As soon as I entered the showroom, he greeted me warmly and asked if I needed any assistance. After I explained what I was looking for, he immediately went to work to make it happen. Throughout the process, Mr. Anthony was transparent and straightforward. Unlike many dealerships, he did not rely on the traditional four-square worksheet or high-pressure sales tactics. I presented him with a similar vehicle from another dealership that appeared to be offered at a lower price. After reviewing the details, he explained that the other offer included hidden fees and add-ons that I had initially overlooked. He was able to match the deal with only minor adjustments while being completely upfront about the pricing. Unfortunately, some dealerships advertise attractive prices only to surprise customers with unnecessary add-ons later—a practice many would consider a bait-and-switch. Mr. Anthony took the time to educate me on these common sales tactics and ensured I understood every aspect of the deal. He even went the extra mile to earn and retain my business, giving me confidence that I didn't need to continue shopping elsewhere. In the end, I purchased the vehicle I wanted and couldn't be happier with the experience. Mr. Anthony's professionalism, honesty, and courtesy made the entire process enjoyable and stress-free. Thank you for providing such a pleasant car-buying experience! More
Miguel was friendly and very knowledgeable with all the questions I had. He was very kind in helping me with my lease end vehicle, and getting a new one. I definitely recommend going to him for all your ca questions I had. He was very kind in helping me with my lease end vehicle, and getting a new one. I definitely recommend going to him for all your car needs or finances! More
This is my second time buying a car from Linda. She was great both times. She was great both times. More
Was in the market for a second hand VW and found something that looked interesting at PH VW. Went in to check it out and Miguel Pedroza, who does both sales and finance, patiently answered all of m something that looked interesting at PH VW. Went in to check it out and Miguel Pedroza, who does both sales and finance, patiently answered all of my questions and then worked with me to get the best deal possible. As we went through the sales process, Miguel explained each step and all of the options available, with no sales pressure. I highly recommend Puente Hills Volkswagen and particularly Miguel. More
Miguel Pedroza is a great sales person I would definitely recommend him to family and friends he answered all my questions I would go back in the future and purchase another vehicle from him great guy recommend him to family and friends he answered all my questions I would go back in the future and purchase another vehicle from him great guy More
Miguel was great, very helpful and knowledgeable on the cars. Would recommend him to friends and family cars. Would recommend him to friends and family More
I contacted ten of the VW dealers in my area and from the first contact with Linda, the process was the best. From her happy and energetic attitude to her attention to detail. No other dealership could come first contact with Linda, the process was the best. From her happy and energetic attitude to her attention to detail. No other dealership could come close to price and value. I am beyond happy with the process and will be recommending everyone I know to Linda! More
No markups or add ons were forced on us here. Very good experience and great customer service. Very good experience and great customer service. More
Miguel met me even though I was early. He was knowledgeable and answered my many questions. He set me up and made sure I felt ready to drive my new Tiguan home. Chris was also very helpful He was knowledgeable and answered my many questions. He set me up and made sure I felt ready to drive my new Tiguan home. Chris was also very helpful before my appointment and he was patient with all of my questions. I am grateful for an easy and pleasant experience. More



