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Puente Hills Volkswagen

City Of Industry, CA

4.5
76 Reviews
At Puente Hills Volkswagen we see customers as our guests. Guest satisfaction is not just a catch phrase it's what we live by. Our strength at Puente Hills Volkswagen is our product knowledge. You see our staff are not just VW sales service and parts people they are VW owners as well. Who better to serve you than a person who drives a Volkswagen themselves. Our main concern in the sales department is your needs. By going the extra mile for our guests we achieve higher customer satisfaction and create lifetime guests. Our sales department is staffed with long-time Volkswagen certified salespeople managers and finance professionals.
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17110 E Gale Ave

City Of Industry, CA

91745

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Showing 76 reviews

March 23, 2026

Miguel was awesome to work with and we appreciate the whole team at the dealership More

by siyamakmovaghar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Puente Hills Volkswagen responded

Thank you for sharing your feedback. We’re glad Miguel guided you through your new Volkswagen Tiguan purchase, and our team appreciates your kind words. Enjoy every mile in your Tiguan!

Mar 24, 2026 -

Puente Hills Volkswagen responded

Hello! Chris Kelly from Puente Hills Volkswagen here. I wanted to take a moment to thank you for taking the time to leave Miguel a review! We greatly appreciate it! If you ever need anything please feel free to reach out directly! Chris Kelly VW Sales Manager ckelly@vwpuentehills.com

March 23, 2026

Linda is fantastic! She listened and heard everything I was asking for with my new lease and trade in!!! More

by Virgieg6898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Puente Hills Volkswagen responded

How great to hear Linda listened carefully to your needs for your new Volkswagen Taos lease and trade-in. We hope you enjoy every mile and are here if any questions arise.

Mar 24, 2026 -

Puente Hills Volkswagen responded

Hello! Chris Kelly from Puente Hills Volkswagen here. I wanted to take a moment to thank you for taking the time send Linda a review! We greatly appreciate it! If you ever need anything please feel free to reach out directly! Chris Kelly VW Sales Manager ckelly@vwpuentehills.com

March 18, 2026

I had a great experience working with Miguel at Puente Hills Volkswagen. He was professional, helpful, and made the whole process easy. If you’re looking for a smooth experience, definitely ask for him! More

by ...
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Puente Hills Volkswagen responded

Thank you for choosing us and recognizing Miguel’s professional and helpful approach. We’re delighted the process was easy for you. Congratulations on your new Volkswagen Atlas!

Mar 18, 2026 -

Puente Hills Volkswagen responded

Thank you for leaving us a review! I wish it had your name on it so we could follow up with you and thank you more appropriately. Take care! Chris Kelly Sales Manager Puente Hills Volkswagen

March 15, 2026

I had an absolutely amazing experience working with Miguel at Puente Hills Volkswagen. This was my first time leasing a car, and to be honest I was a little nervous going into the process because I’ve More

by kkatelynmagee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Puente Hills Volkswagen responded

What a pleasure to learn Miguel delivered a pressure-free leasing journey for your new Volkswagen Tiguan SEL R-Line Turbo. It’s great he guided you through every feature and kept the process seamless. We hope you enjoy every mile and thanks for sharing your recommendation.

Mar 16, 2026 -

Puente Hills Volkswagen responded

Thank you SO much for this Amazing review! You're the BEST and we genuinely appreciate you! If you need anything please let us know!

March 15, 2026

Miguel was so helpful and professional through my entire process. His patience and attention to detail made my experience very enjoyable and easy. More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keefe
Mar 15, 2026 -

Puente Hills Volkswagen responded

Thank you for sharing your experience. We’re pleased to know Miguel’s patience and attention to detail made buying your new Volkswagen Atlas Cross Sport enjoyable and straightforward. Congratulations on your new ride and please let us know if any questions come up.

Mar 16, 2026 -

Puente Hills Volkswagen responded

Stephanie, Thank you for taking the time to leave Miguel a review! We appreciate you giving us the opportunity to earn your business! Take Care!

March 14, 2026

I have to say that Linda’s service is truly exceptional. She was very patient throughout the process and made me feel completely at home. I would definitely recommend anyone looking to purchase a car to wor More

by Angie
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David from finance has good attitude
Mar 14, 2026 -

Puente Hills Volkswagen responded

Thank you for sharing your feedback. We’re delighted to hear that Linda’s patience and welcoming approach made you feel at home. Congratulations on your new Volkswagen, and we appreciate your recommendation.

Mar 16, 2026 -

Puente Hills Volkswagen responded

Angie, Thank you so much for taking the time to leave an amazing review for Linda! She's one of our best!

March 12, 2026

Working with Miguel was a great experience. He was professional speedy, great sense of humor and overall a great person to work with. The dealership location was perfect. More

by RICRAMEY2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Puente Hills Volkswagen responded

It’s great to hear Miguel’s professionalism, efficiency, and humor made your Volkswagen Jetta purchase feel seamless. We’re pleased our location suited you well. Thank you for choosing us and congratulations on your new vehicle.

Mar 13, 2026 -

Puente Hills Volkswagen responded

Thank you so much for taking the time to leave Miguel and us a review! We appreciate the opportunity to earn your business! Please let us know if you ever need anything!

March 01, 2026

Miguel was very helpful, very knowledgeable and made my experience buying my second car with a Volkswagen easy and convenient More

by Acevescrystal19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Puente Hills Volkswagen responded

Thank you for the five-star rating. We’re pleased Miguel’s expertise made your second Volkswagen purchase smooth and convenient. Please feel free to reach out if there’s anything else we can help with.

Mar 02, 2026 -

Puente Hills Volkswagen responded

Crystal, Thank you for taking the time to leave us and specifically Miguel a very kind review! We appreciate your business! Please reach out if you ever need anything! Chris Kelly Sales Manager Puente Hills Volkswagen

February 26, 2026

My uncle and I had a positive experience at Puente Hills VW. Chris was very very accommodating. We checked out a different car initially, but de used to go with another one on their inventory, and when Chri More

by paulwestcovina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Puente Hills Volkswagen responded

Thank you for sharing your positive experience. We’re glad Christopher and Miguel guided you through inventory checks, a seamless pickup, and that quick follow-up about your Volkswagen Tiguan’s safety feature. We hope your Tiguan continues to provide the spacious comfort and reliability you were looking for.

Mar 02, 2026 -

Puente Hills Volkswagen responded

Paul, Thank you so much for taking the time to leave us a review! We appreciate your business and if you ever need anything please reach out to ask! Take Care! Chris Kelly Sales Manager VW Puente Hills

February 23, 2026

MIGUEL WAS AMAZING! ! We had a issue and he offered the best solution. Very transparent with the deal. Laid everything out for us with no "hidden" fees. We bought the car More

by espinozacindyy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Puente Hills Volkswagen responded

Thank you for sharing your feedback. We’re pleased Miguel could offer transparent pricing and help you purchase your new Volkswagen Golf GTI. Enjoy your GTI, and let us know if we can assist you again.

Feb 24, 2026 -

Puente Hills Volkswagen responded

Cindy, Thank you so much for taking the time to leave us a GREAT review! We truly appreciate the opportunity to earn your business. Please contact us with any questions you may have in the future and we will be happy to assist you in any way! You're the BEST!

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