Puente Hills Volkswagen

I had an absolutely amazing experience working with Miguel at Puente Hills Volkswagen. This was my first time leasing a car, and to be honest I was a little nervous going into the process because I’ve Miguel at Puente Hills Volkswagen. This was my first time leasing a car, and to be honest I was a little nervous going into the process because I’ve always heard stories about pushy car salespeople. Miguel completely changed that perception for me. From the moment I arrived, he was incredibly friendly, patient, and genuinely seemed to have my best interests in mind. He never once made me feel pressured or rushed. Instead, he made sure I felt comfortable every step of the way, which made a huge difference for someone like me who was new to leasing. Miguel went above and beyond by taking the time to show me multiple vehicles and letting me test drive three different cars so I could truly find the one I loved. Not once did he seem annoyed or thrown off by my questions or requests. He was extremely patient and made sure I understood everything about each car. I ended up leasing a 2026 Tiguan SEL R-Line Turbo in Monterey Blue, and Miguel did an incredible job explaining all of the features of the vehicle. After I chose the car, he walked me through all of the technology, controls, and features so I felt confident driving it. That extra time and attention really showed how much he cares about his customers. He also worked hard to help me get a better payment, which I truly appreciated. The entire paperwork process was surprisingly smooth and easy thanks to him guiding me through everything clearly. As a younger buyer, I also really appreciated how respectful Miguel was throughout the entire process. He treated me seriously and with complete professionalism, which made me feel valued as a customer. Overall, I would honestly rate this experience a 12/10. Miguel’s patience, knowledge, and genuine attitude made my first leasing experience stress-free and enjoyable. I walked in feeling intimidated by the car buying process, but I left feeling confident and excited about my new car. If you’re looking for someone you can truly trust when buying or leasing a vehicle, I highly recommend asking for Miguel at Puente Hills Volkswagen. I will absolutely be recommending him to my friends and family. Thank you again Mig!! More

Miguel was so helpful and professional through my entire process. His patience and attention to detail made my experience very enjoyable and easy. process. His patience and attention to detail made my experience very enjoyable and easy. More

I have to say that Linda’s service is truly exceptional. She was very patient throughout the process and made me feel completely at home. I would definitely recommend anyone looking to purchase a car to wor She was very patient throughout the process and made me feel completely at home. I would definitely recommend anyone looking to purchase a car to work with her. More

Working with Miguel was a great experience. He was professional speedy, great sense of humor and overall a great person to work with. The dealership location was perfect. He was professional speedy, great sense of humor and overall a great person to work with. The dealership location was perfect. More

Miguel was very helpful, very knowledgeable and made my experience buying my second car with a Volkswagen easy and convenient experience buying my second car with a Volkswagen easy and convenient More

My uncle and I had a positive experience at Puente Hills VW. Chris was very very accommodating. We checked out a different car initially, but de used to go with another one on their inventory, and when Chri VW. Chris was very very accommodating. We checked out a different car initially, but de used to go with another one on their inventory, and when Chris checked it was still being serviced. We asked if it can be looked at not to drive, but he went back again and double checked. We ended selecting the vehicle. Miguel who also assisted us was very accommodating with questions, and helpful. I have not had a lot of time with the vehicle yet, so I hope the one we had chosen would give us the same experience as another customer who was there. His words resonated with us regarding his experience VW. It is my first time and had chosen a somewhat used one, but relatively new, for the seven seats and slightly bigger size than my previous crossover. The customer said it was his upgrade for his existing. He had his Tiguan for 7 years and didn’t give him any head aches and maintenance was all change oils. I picked up the vehicle the day after, and the process was very smooth. They also had really cleaned the vehicle. When I had a question about a light two days after that I didn’t know was a safety feature, Chris provided an immediate response via SMS. So I guess it was all a smooth process, and that I hope it continues to be the same as the provide service maintenance checks or after sales. More

MIGUEL WAS AMAZING! ! We had a issue and he offered the best solution. Very transparent with the deal. Laid everything out for us with no "hidden" fees. We bought the car ! We had a issue and he offered the best solution. Very transparent with the deal. Laid everything out for us with no "hidden" fees. We bought the car at 4k under msrp! No dealer mar up no add one. Let us choose what we wanted! Amazing service More

They are very pleasant to work with. Miguel and David answered all our questions. They are very knowledgeable about the cars. They made us feel at ease and not stressed. David was also Miguel and David answered all our questions. They are very knowledgeable about the cars. They made us feel at ease and not stressed. David was also pleasant to work with. He was very nice. Didn't scare us at all. Will highly recommend. More

Such incredible service and I didn’t feel forced to upgrade or add additional services. Miguel is very trustworthy! upgrade or add additional services. Miguel is very trustworthy! More

Had a great experience with Miguel and the rest of the staff. Thank you all. staff. Thank you all. More