Puente Hills Volkswagen
City Of Industry, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 88 reviews
Excellent service with new sale and explanations for new car. Happy to come back for new car. car. Happy to come back for new car. More
I can’t finish describing how amazing Linda M. is, great service, almost with a great humor and the best description is very honest. All of them were very helpful! Thank you! is, great service, almost with a great humor and the best description is very honest. All of them were very helpful! Thank you! More
I worked with Linda, Chris, and Miguel to turn in my leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really nice! I highly recommend this dealership and this team!! More
Thank you for amazing experience! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job! More
On a scale of 1 and 10 Linda, is a 100. Thank you for a pleasant buying experience. Thank you for a pleasant buying experience. More
We really appreciate the excellent experience at Puente Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!! Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!! More
The staff at this dealer is very professional and friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assist friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assisted me in the best possible way throughout the buying process. In less than 2 hours I was already leaving the dealer with my new car, very happy, but above all, with the sense that they didn't just want to make their numbers $$$$, but also to help me. Thank you, More
Miguel was absolutely great. Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volksw Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volkswagen. More
Linda was amazing, so helpful and welcoming, great customer service! My whole experience was top notch! customer service! My whole experience was top notch! More
I honestly don’t even know where to begin because this experience completely changed the way I look at customer service. I had an issue with my vehicle that was really stressful and frustrating, but from experience completely changed the way I look at customer service. I had an issue with my vehicle that was really stressful and frustrating, but from the very beginning Linda was attentive, patient, and truly cared about helping me as a person, not just another customer walking through the door. When things didn’t go as planned, she didn’t make excuses or try to pass it off, she stepped up, took full ownership, and stayed committed to making it right. What really sets her apart is that Linda actually used her own money out of her own pocket to help resolve my issue, which is something you never see anymore. Her own money from her own income! In a world where most people stick strictly to policy, she chose integrity, compassion, and accountability, and turned what started as a bad situation into one of the most positive experiences I’ve ever had. She didn’t just fix a problem, she genuinely restored my faith in people, and I’ll never forget what she did for me. More



