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Pugmire Ford of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.4
296 Reviews
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck. After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
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352 N Tennessee St

Cartersville, GA

30120

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Showing 296 reviews

October 30, 2026

Pam and her team are the best she always gets things done and gets it back to you in a timely manner More

by AMAEGER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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October 27, 2026

I already left you a review on google Nope No I have nothing else to say More

by mail2markhutton
Recommend Dealer
Yes
Employees Worked With
Multiple people
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October 27, 2026

Made an 8:30 appointment and only had oil carafe at 4:30 Useless to make appointments More

by gregdouglas
Recommend Dealer
No
Employees Worked With
Pam
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October 27, 2026

Pugmire Service Dept has knowledgeable staff with Pam working around your schedule to make you feel as a valued customer. More

by Griffithah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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October 25, 2026

Pam and her team are the essence of customer service and professionalism all at the highest level… More

by ROBERTABENOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Alverson…David Smith
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Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 25, 2026

Major front end repair and Pam set my appointment once parts needed arrived. Transportation was provided to me. More

by Griffithah
Recommend Dealer
Yes
Employees Worked With
Service advisor (Pam)
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Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 25, 2026

Overall, it's good. I had the 100,000 mile service done. On the way driving home discovered that my rear blinker lights did not work. I think a nice service to offer, es More

by kwlillie63
Recommend Dealer
Yes
Employees Worked With
Pam
Print
Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 4-star review and for trusting us with your 100,000-mile service! We’re glad your overall experience was good, but we sincerely apologize for the issue with your rear turn signal lights after your visit. We understand how frustrating that must have been, and we’d appreciate the opportunity to address your concerns. We also appreciate your suggestion about providing a vehicle cleaning after a major service. Your feedback helps us identify ways to improve our customer experience, and we hope to serve you even better next time!

October 24, 2026

Quick and easy Fantastic mobile service and the technician was very courteous and professional Thanks! More

by becky.isidoro
Recommend Dealer
Yes
Print
Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 24, 2026

Get it in writing or it didn"t happen, their word means nothing.I will never buy a new car from here again, i have bought 2 new ones from pugmire More

by Clancieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lanny Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
DeShawn Hardnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2026 -

Pugmire Ford of Cartersville responded

We’re sorry to hear about your experience and understand your frustration. We strive to provide clear communication and follow through on our commitments, and we regret that we fell short of your expectations. Your feedback is important to us, and we would appreciate the opportunity to discuss your concerns and work toward a resolution. Please contact our management team so we can learn more about what happened.

October 24, 2026

Great experience with new car sales on a business to business deal. Great service experience on a personal service appointment. More

by Paul.Reeves
Recommend Dealer
Yes
Employees Worked With
Stacey and Rick
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Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

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