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Pugmire Ford of Cartersville

Cartersville, GA

4.2
151 Reviews

352 N Tennessee St

Cartersville, GA

30120

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Showing 151 reviews

September 21, 2018

JEFF STUBBS IS THE BEST! Went to Pugmire in Carrollton for an oil change on my 2015 Fusion, left with a new 2018 Ford EcoSport. Jeff Stubbs was a pleasure to work with. This More

by TTStrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stubbs
August 29, 2018

Service Department It was my first visit to this dealership. The staff members were friendly, polite and the service was good and timely. I will definitely be back! More

by Weezy,4493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney, Pam
Sep 04, 2018 -

Pugmire Ford of Cartersville responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Pugmire Ford of Cartersville's Service Department. Sincerely, Pat McConville - Service Manager

August 23, 2018

Easy experience from start to finish Mike was very knowledgeable explaining the different options with each model. Before leaving with my new Ecosport, Mike explained everything in the ca More

by Sam71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 24, 2018 -

Pugmire Ford of Cartersville responded

Thanks for taking the time to leave us this awesome review, Sam! Mike is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Ford Ecosport! If you have any questions, please do not hesitate to come see us. Sincerely, Steve Smith - GSM |

June 04, 2018

Pugmire really took care of my children! My daughter and her husband needed a family car, one which could accommodate their current child plus the twins on the way. Having heard good things More

by Lurah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon, Richard Copeland
Jun 18, 2018 -

Pugmire Ford of Cartersville responded

Lurah, we appreciate you for letting others know about your experience at Pugmire Ford of Cartersville. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Smith - GSM

June 02, 2018

Work performed exactly as promised and in a timely manner After being told by two other dealers they would call me when parts were available more than a month ago and not having received a call yet I called P More

by Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Jun 18, 2018 -

Pugmire Ford of Cartersville responded

Thank you for the great review, Glen. Please come visit us if you need anything else, be it service or sales. Sincerely, Pat McConville - Service Manager

June 01, 2018

Great service very happy with our salesmen Brian Sheldon . We are very please with all the great help we got from Brian Sheldon and the staff very nice and helpful would definitely recommend 100%. More

by Kert Coppins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon.
Jun 18, 2018 -

Pugmire Ford of Cartersville responded

Thank you for leaving us this great review, Kert! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Steve Smith - GSM

April 24, 2018

The Pugmire Team Hit It Out Of The Park! The entire team at Pugmire Ford in Cartersville are top notch, especially Mike Shaffer. They helped me find exactly the truck I was looking for, with More

by CF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaffer
Apr 25, 2018 -

Pugmire Ford of Cartersville responded

We love hearing about customers who have a great experience at Pugmire Ford of Cartersville and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Congratulations on your new truck! if you have any questions or concerns, please do not hesitate to come see us. Sincerely, Pat McConville - Service Manager

February 13, 2018

In for oil service, out with a new car! Brought car up to be serviced and was waiting for my wife to pick me up. Met Mike Shaeffer. Very knowledgeable and likeable saleman! Ended up trading More

by G. Mcklveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaeffer
Apr 25, 2018 -

Pugmire Ford of Cartersville responded

We are happy to hear you had a positive experience with Mike! Please let us know if you need anything in the future! Sincerely, Pat McConville - Service Manager

January 17, 2018

Great place to buy a car This was a very positive car buying experience. We were able to negotiate to mutual satisfaction in a very timely manner. Professional and helpful sta More

by Andyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon
Apr 25, 2018 -

Pugmire Ford of Cartersville responded

Thank you for taking the time to write this fantastic review! Sincerely, Pat McConville - Service Manager

January 05, 2018

Buying a New Bigger Car. I own my own business and do all the sales. It is very hard for me to walk into a dealership, because all I hear is BS., hyped up promises, nothing th More

by NicNae1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ron, & Mr. Copeland.
Apr 25, 2018 -

Pugmire Ford of Cartersville responded

Thank you for the kudos, Nicole! Please let us know if you need anything in the future. Sincerely, Pat McConville - Service Manager

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