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Pugmire Ford of Cartersville

Cartersville, GA

4.2
151 Reviews

352 N Tennessee St

Cartersville, GA

30120

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Showing 151 reviews

December 24, 2017

Fantastic Dealership!!! - #1 in my book! I had been to a few other metro Atlanta Ford Dealers in search of a 2017 Ford Escape. None of the sales folks could answer even the most basic questio More

by tgaleza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schaefer, Ron, Richard (Financing)
November 20, 2017

Professional staff We highly recommend Pugmire Ford of Cartersville! Our new truck shopping experience was a pleasure with a top notch, professional staff. We highly rec More

by Ford Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon
Nov 23, 2017 -

Pugmire Ford of Cartersville responded

We cannot thank you enough for your wonderful review of Pugmire Ford of Cartersville and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Steve Smith – GSM

November 10, 2017

Very nice service Manager, very thorough in her explanation very helpful in explaining the recall and the reason for the parts delay. very knowledgable in every aspect of the Ford Truck. Short wait time and n More

by Grassy Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Alverson Tim Carrier
Nov 15, 2017 -

Pugmire Ford of Cartersville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Pat McConville - Service Manager

October 05, 2017

Buying a Red Mustang My salesman was Brian. He was very straightforward and wanted to sell me a car. I had tried a previous Ford dealership, but Pugmire was a lot easier More

by RedStang17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Richard
October 03, 2017

Great Service Department Pam and Lucy are outstanding . They both make sure my car stays in top condition. After many years of having my car serviced in Cartersville, we have More

by Excited, bethoo68
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam and Lucy
Oct 04, 2017 -

Pugmire Ford of Cartersville responded

Thank you so much for your review! We really appreciate your business and are so happy that Pam and Lucy could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Pat McConville - Service Manager

August 30, 2017

Brian is the Man! My experience with Pugmire Ford was really good. Everyone was friendly and Brian was great. I have very little knowledge of cars and really only had More

by Trista Compo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon
Sep 01, 2017 -

Pugmire Ford of Cartersville responded

Trista, thank you for reviewing your time spent at Pugmire Ford of Cartersville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Brian is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Steve Smith – GSM

August 25, 2017

Fast, efficient and excellent service Fast efficient service, showed me my time was valuable. Keep up the great work. Love the way the truck looks and drives. Thanks for the exceptional s More

by CAMERON C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 28, 2017 -

Pugmire Ford of Cartersville responded

Cameron, thank you so much for taking the time to leave this wonderful review. It’s delightful to read that we were able to provide you with a fast and efficient service experience. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Steve Smith - GSM

August 22, 2017

Awesome Dealership! Everyone was nice when I went into the dealership. Helped me to get started to make my decision on a vehicle. I will definitely buy here from now on More

by JeanK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sheldon
Aug 24, 2017 -

Pugmire Ford of Cartersville responded

Thank you for the feedback! We are happy to hear of your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Steve Smith - GSM

May 16, 2017

BE AWARE...be very aware! First let me say that Mike Schaefer was a nice salesman but then he went on vacation during this ordeal. I am a retired teacher from Bartow County an More

by Dwain Morgan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schaefer and Ron Sitz
May 26, 2017 -

Pugmire Ford of Cartersville responded

Dwain, thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Steve Smith - GSM - (770) 832-2457

May 08, 2017

Had a Great Experience with Pugmire A great Dealership with some Awesome people. They give you good deal at a fair price and take good care of the customer after the sale too More

by RHC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schaefer
May 11, 2017 -

Pugmire Ford of Cartersville responded

I love hearing about customers that have a great visit at Pugmire Ford of Cartersville and I am glad you are one of them. We always do our best to make sure all of our customers leave completely satisfied and I am glad that you did. Take care! Sincerely, Steve Smith - GSM

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