Purvis Ford Lincoln, Inc.

$100 to insert a break light bulb. Seriously - they charged me $100 to change a $3 break light bulb on the drivers side that takes literally 4 minutes. I changed the break light bulb Seriously - they charged me $100 to change a $3 break light bulb on the drivers side that takes literally 4 minutes. I changed the break light bulb on the passenger side the week before and it took me 4 minutes to open the access compartment, remove the old bulb, and insert the new bulb. Purvis used to be fair and reasonable. Not any more. I purchased 3 vehicles from them. Over $100k I've given them. Never again. I'm taking my business elsewhere and you should too. And I'm letting everyone know it. You don't charge good customers (any customers) $100 to change a $3 bulb that takes 4 minutes. That's just theft. They've lost my trust and you should definitely steer clear of them unless you want to get ripped off too. More

I had my car yearly inspection at this time. All personal at Purvis made it easy and timely. Thank you All personal at Purvis made it easy and timely. Thank you More

The salesman Percel was very professional & knowledgeable . The finance officer was super also, polite,knowledgeable. Would buy from Purvis because of these two men. The only neg rating is it took me 11 mon . The finance officer was super also, polite,knowledgeable. Would buy from Purvis because of these two men. The only neg rating is it took me 11 months to get the vehicle, which I know isn't Purvis's fault.. Ford needs to get colors of yellow & green in their vehicles. More

Have always found the staff at both the Parts & Service Departments to be helpful, courteous, knowledgeable, and professional. We have always had great experiences in particular with Kenny in Parts, and Tr Departments to be helpful, courteous, knowledgeable, and professional. We have always had great experiences in particular with Kenny in Parts, and Troy in the Service Department. A big shout out also to Mechanic John, who had come to know my 2003 Grand Marquis quite well and takes good care of it for me!! More

Took my Hybrid vehicle in for oil change and inspection with tire rotation. They discovered problem with battery and replaced it at no charge since it still under warranty. /they also performed an update with tire rotation. They discovered problem with battery and replaced it at no charge since it still under warranty. /they also performed an update of the system. Being an senior woman I appreciate the fact they seem to "take care of me". I asked for a definite pick up time and they came through. More

Very clean and professional employees in each department and everything was in a timely manner not to be wasting my time with the purchase. i would recommend all that helped me with my vehicle purchase to a and everything was in a timely manner not to be wasting my time with the purchase. i would recommend all that helped me with my vehicle purchase to anyone looking to buy a car at Purvis Ford. More

Dealership services all of my vehicles (Ford Edge, Suzuki SX4 and Miata MX5). This visit was for an A/C issue with the MX5. Vehicle was serviced and issue resolved to my satisfaction in a timely manner. SX4 and Miata MX5). This visit was for an A/C issue with the MX5. Vehicle was serviced and issue resolved to my satisfaction in a timely manner. More

Had my state inspection performed this week and I was pleased with the service provided. The drop off and pick up process was smooth. The cashier was friendly and helpful and the porter was great (prompt pleased with the service provided. The drop off and pick up process was smooth. The cashier was friendly and helpful and the porter was great (prompt and cheerful). More

Friendly, helpful, knowledgeable. Purcell Draper was very good in explaining all the features of my new Maverick. Larry Mc Gill easily closed out the financial process and saved me $ Purcell Draper was very good in explaining all the features of my new Maverick. Larry Mc Gill easily closed out the financial process and saved me $ since I transferred plates. Everyone I met was very friendly & helpful. More

Great experience buying a new truck from Purvis Ford in Fredericksburg. John Polifko helped every step of the way, finding the exact truck I wanted and making the whole process as smooth as possible. Fredericksburg. John Polifko helped every step of the way, finding the exact truck I wanted and making the whole process as smooth as possible. More