Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Putnam Chrysler Dodge Jeep Kia
Putnam, CT
561 Reviews
Since our opening in July 2003, our #1 Goal has always been 100% complete customer satisfaction in all aspects of the dealership. We are very proud to tell you that Chrysler Corporation has named Putnam Chrysler Dodge Jeep an "Elite Five Star Dealership" -- one of very few earning this prestigious achievement. We could not have achieved this without the 100% commitment by our employees. We work hard to be the best, and we will settle for no less!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 561 reviews
January 10, 2017
Our overall experience was satisfying. All of the personnel at this facility were absolutely great and a pleasure to be around. Our salesman and finance personnel stayed after hours on new All of the personnel at this facility were absolutely great and a pleasure to be around. Our salesman and finance personnel stayed after hours on new years eve to finish the purchase. More
by matt
January 07, 2017
Friendly Organized Satisfied Friendly Service. Car presentation and purchase organized. Satisfied client. Jason provided a family friendly reception and invited my daughter b Friendly Service. Car presentation and purchase organized. Satisfied client. Jason provided a family friendly reception and invited my daughter back for a basic review for our new Jeep. I will take him up on that offer as my daughter studies for her drivers license. A perfect choice for my daughter to safely commute to collage. Regards, Mark Matson More
by Pleased Father
December 21, 2016
Great salesman Tito went out of his way to make sure my experience was a good one. He took his time to explain things to me. He dealt with difficult insurance peop Tito went out of his way to make sure my experience was a good one. He took his time to explain things to me. He dealt with difficult insurance people. He even made a trip to my house to deliver my car registration sticker (which was lost in dealership transport)! I do look forward to working with him in the future. More
by Jean-Paul
December 03, 2016
New car purchased. I was treated well, and they had the car I was interested in stock. The car was ready when the called me, clean and all set to drive. Everything was e I was treated well, and they had the car I was interested in stock. The car was ready when the called me, clean and all set to drive. Everything was explained by Peter on the controls and he entered my phone. Which was very nice for older people. Thank You, Frank More
by frankz
Employees Worked With
November 15, 2016
Buy my first car with Jason Jason has dealt with my fiance with two prior jeep wrangler sales so I knew he would be able to help me. He made the experience of buying my first ca Jason has dealt with my fiance with two prior jeep wrangler sales so I knew he would be able to help me. He made the experience of buying my first car easy and exciting. I felt like I wasn't getting taken advantage of because I didn't know much about buying a car. He made it so I understood the whole process of buying my first car. I felt very confident I was getting the car I wanted and not a car he pushed on me. I felt I got a great deal with my car and I'm extremely happy with it. I would recommend Jason to anyone who is looking for a new car just as my fiance did to me. More
by lholewa
Employees Worked With
November 14, 2016
Quick, pleasant &a trustworthy After looking for a vehicle and being lied to and deceived by numerous dealerships, I was referred to Jim. He found me the exact vehicle I wanted, and After looking for a vehicle and being lied to and deceived by numerous dealerships, I was referred to Jim. He found me the exact vehicle I wanted, and had me in and out within 2 hours which was AMAZING. I was very skeptical when he told me that he'd take the time to buff out scratches, and repair some dings on the leased vehicle I was returning so that I wouldn't receive a bill in the mail. Well, I just received the letter stating that I owe NOTHING on the leased vehicle and that it was returned in excellent condition. after being lied to and given the run around at another dealership, I couldn't be more grateful to have found Jim! I can't thank you enough! More
by Lovemymadden
Employees Worked With
November 12, 2016
Always A Pleasure Always a pleasure doing business at Putnam Chrysler Dodge Jeep Kia. When there is a problem you can be confident it will be addressed appropriately, Always a pleasure doing business at Putnam Chrysler Dodge Jeep Kia. When there is a problem you can be confident it will be addressed appropriately, seriously, and professionally. More
by Steven54
November 08, 2016
Excellent service from Ray Pomerleau. Ray Pomerleau was like a mind reader. He knew that I was interested in a smaller version of the Jeep that I owned. So he interduced me to the Jeep Ray Pomerleau was like a mind reader. He knew that I was interested in a smaller version of the Jeep that I owned. So he interduced me to the Jeep Renegade Trail Hawk 2015. It was love at first site. The service was great and I like the interior of their building. The coffee was great too! Ray is good at his job. I did not feel rushed and he was kind and considerate. I filled my gas tank on the way home and it only cost me $24- versus what I usually pay $45- ! Also, a thanks to Ray's boss who helped in settling the deal. More
by Betsy15
Employees Worked With
Well I met Ray's boss and another gentleman who took me and my son Kevin for a spin. I went into the other room and met the men that work on the vehicles. Sorry I forgot the names., Ray Pomerleau
November 06, 2016
Responsive, well organized and willing to listen I purchased a new KIA SUV today and was very pleased with the entire experience. Jimmy Rivera did an excellent job of managing the entire process. All I purchased a new KIA SUV today and was very pleased with the entire experience. Jimmy Rivera did an excellent job of managing the entire process. All of the employees I encountered were straight forward and friendly. It looks like a great place to go for service. More
by car guy
October 26, 2016
Unsatisfied with the so-called "service" Putnam RipOff auto wheeler-dealer review The vehicle was purchased for $11,000+ when you add in the $495.00 'dealership fee'. Six days later, the Putnam RipOff auto wheeler-dealer review The vehicle was purchased for $11,000+ when you add in the $495.00 'dealership fee'. Six days later, the "Tire Pressure" light came on. I found that two of the tires were below the manufacturer recommended pressure, and noticed that a third one was badly out of balance. One tire was 3 psi below the low limit, and the other was 6 psi below, and one of the wheels had No electronic pressure indicator on it. So I made an appointment to have the leaks fixed, and the air cleaner replaced. When I got to the appointment, I told the service technician that the air cleaner (which looked very full of dust and debris. To me it looked like it had been in there for a few years... ), needed replacement. To my utter surprise, the service representative told me that the air cleaner was not covered under the warranty. I couldn't believe my ears! This is a vehicle with an internal combustion engine that Needs Large Quantities Of Air to operate!! Had I bought the $2,000+ service plan, I would have been Hoppin' Mad!!! How can a car's air cleaner Not be under Warranty??? To wrap this review up... the appointment lasted 2 1/2 hours, and six days from then... (today), the tire pressure Warning light is back on. One of the plastic trims which cover the sides of the Stow,N,Go seats was dislocated, but I was able to re-attach it myself. How was that overlooked? Maybe they didn't try everything to see if it needed maintenance... (but I got a 'warranty' that "all was well". There were no notes in the contract about "existing mechanical issues"... By the way... sell your existing vehicle privately, as they will only offer you about25% of what it is worth. Do I feel that the service department treated me fairly? And I answer: I feel like I got Ripped Off ! ! ! More
by UnSatisfied
