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Quality Chevrolet
Escondido, CA
1,171 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,171 reviews
September 17, 2023
It seems like that staff has a passive aggressive attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and reminded them about a shuttle. At appx. 240pm, I inquired with 3 staff status on the shuttle. 1 just blew me off. 1 said "it's coming". 1 said " I'll call them". At 315pm I called for an Uber. It was only then the service manager stated to me he was stuck in traffic and it should be 15+ more minutes. Why can't these guys get it together and actually help the customer? The shuttle driver was there in 5 mins. I cancelled my uber. The driver stated his work phone has never worked, the shop won't get him a new phone, and he's using his personal phone for navigation. The only reason why I keep coming back to this dealer is because it's 4 miles from my house. Definitely not because of the staff. More
by dsrt0901
Verified CustomerEmployees Worked With
Fernando
September 17, 2023
Thanks Juan Gonzalez for helping with a problem on my 2015 volt. Repair was done on time and within estimate. Richard Flaig 2015 volt. Repair was done on time and within estimate. Richard Flaig More
by hondamech
Employees Worked With
September 17, 2023
Ms. Garden was very polite, informative and professional to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. More
by SALANTHIER34
Employees Worked With
KATHLEEN GARDEN
September 16, 2023
I was so impressed by the whole experience at Quality Chevrolet. It was my first time here and the staff and entire buying and financing experience was top notch. Chevrolet. It was my first time here and the staff and entire buying and financing experience was top notch. More
by JBY77
Employees Worked With
Link Dixon, John Latta
September 16, 2023
I was greeted promptly by a person who found out who I was there to see. Bill then got me going right away. I was out within the time I was asked to wait, and it was nice to have all go smoothly! was there to see. Bill then got me going right away. I was out within the time I was asked to wait, and it was nice to have all go smoothly! More
by South City Mo
Employees Worked With
September 15, 2023
The dealership was nice easy to work with. Helped me with everything that I needed. Helped me with everything that I needed. More
by bradstuckeybuilding
September 14, 2023
Overall service was outstanding. Ease of check-in when I arrived at the dealer. Work to be completed was identified. Vehicle was returned to me ahead of projected timeframe, which Ease of check-in when I arrived at the dealer. Work to be completed was identified. Vehicle was returned to me ahead of projected timeframe, which made me very happy. Kathleen is a great service representative. She kept me informed of the progress. More
by vlweaver
Employees Worked With
Kathleen Garden
September 14, 2023
I turned in a Bolt EV lease and purchased a new Chevy Equinox. The Dealership ultimately handled everything to my satisfaction. Equinox. The Dealership ultimately handled everything to my satisfaction. More
by gajindervij
September 14, 2023
This is like the 3rd time they forget about me have me waiting and forget but this time they said it I didn’t know you were here. Most of the time they offered a complimentary car wash not today they forg waiting and forget but this time they said it I didn’t know you were here. Most of the time they offered a complimentary car wash not today they forgot to put air in tires so not berry happy. More
by mariomondragon48.mm
Employees Worked With
