Quality Chevrolet

Teddy was an excellent partner in my search for a new truck. He really crushed it for us and did a great job. He went to battle for us and we came out on top. Thanks teddy! -Mj and Kirsten Cox truck. He really crushed it for us and did a great job. He went to battle for us and we came out on top. Thanks teddy! -Mj and Kirsten Cox More

Buyer beware. I drove an hour this afternoon to look at a vehicle I was told would be available only to arrive and be told not only was that vehicle sold that mor I drove an hour this afternoon to look at a vehicle I was told would be available only to arrive and be told not only was that vehicle sold that morning, but they did not have any in the drive terrain I was seeking. I notified the dealer I was on my way just before I left my house at 2:00 in the afternoon and there was no mention the car was sold that morning. “They are very busy and can’t keep track.” I agreed to see other models, because if the deal was right, the drive terrain was not a deal breaker. After a test drive I asked about price and was told after the $3,500 Quality Discount the price was $39,680. I asked if there were any other incentives, and they asked if I was in the military or a first responder to qualify for the additional $1,500 off. I said I was not, but my late husband was a local fireman who died in the line of duty last year. The salesman chuckled a little and said that doesn’t qualify. I said I was an educator, and he said, “that will get you an additional $500 off, better than nothing, right?” So at this point we’re looking at $39,080. We start negotiating the deal and I wanted the value of my trade and the bottom-line price on the new vehicle separate. The salesman was very reluctant to do this (its much harder to manipulate the numbers this way) and ultimately, I got the combined offer (new car + trade) and the trade alone. Only at this time was I told I would have to go through GM financing to obtain the $3,5000 Quality Discount. Interesting because on the dealer website for the $3,500 Quality Discount it makes no mention of needing to use GM financing which was 2% higher than my credit union. The fine print even states “EVERYONE QUALIFIES” in capital letters. Oddly enough, for the additional $1,500 off that I did not qualify for, it does specifically state GM financing is required to qualify. Ultimately, I was presented with two scenarios, one with the GM financing, Quality Discount and Educator incentive and one with my own financing, “a generous dealer discount that was less than the Quality Discount” and the educator incentive. Not only was the initial price of the vehicle on GM financing offer OVER the advertised price of $39,080 (with the Quality Discount & educator incentive) but they slapped on nearly 4K in dealer add-ons that were never addressed until I questioned the line item, and the sales pitch was “everyone is doing it”. They also tried to convince me that financing with GM (at a rate 2% higher than my credit union) would save me over $1,000 in interest over the life of the loan. Everything about this interaction felt deceiving and has left me reconsidering the brand all together. More

Great Customer Service, friendly and I like that they give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine! give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine! Nice seating and tables. More

Professional, fast, straightforward. Link Dixon has helped up lease multiple vehicles over the years and he is an asset to the Quality Chevrolet organization. Link Dixon has helped up lease multiple vehicles over the years and he is an asset to the Quality Chevrolet organization. More

This place is great! ! I felt heard, respected and valued from start to finish. Daniel Lopez was honest and upfront about all costs. He was very kind and friendly. ! I felt heard, respected and valued from start to finish. Daniel Lopez was honest and upfront about all costs. He was very kind and friendly. More

Great folks to work with. Highly recommended and will be returning for my next purchase. Highly recommended and will be returning for my next purchase. More

I waited nearly 3 hours for a simple oil change. My appointment was at 9am, I arrived at 8:45. My truck was ready till almost 12. Also, the service staff member said my brakes need to be done but t My appointment was at 9am, I arrived at 8:45. My truck was ready till almost 12. Also, the service staff member said my brakes need to be done but the mechanic checked all my brakes as excellent on the paperwork, so which is it? Do I get bad service because I have a lifetime service agreement and don’t pay?? More

Bill , the service writer is great at his job and is very thorough with communication and his customer service would recommend him to anyone thorough with communication and his customer service would recommend him to anyone More

Respectful, helpful people as soon as you walk in the door. Sincerely appreciate the kind direction and help. door. Sincerely appreciate the kind direction and help. More

Asked for a price in advance of visiting. Lewis worked hard to get me number that I needed. The process was quick and easy and now I Lewis worked hard to get me number that I needed. The process was quick and easy and now I More