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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,113 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,113 reviews

September 20, 2024

I have never had a complaint! I appreciate the customer service and clear communication! I used to go to Carlsbad and had a complaint each time....glad I switched to Quality Chevr More

by oros6pack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 24, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your positive feedback and I am delighted to hear about your great experience with our team at Quality Chevrolet Escondido. It's fantastic to know that Juan in the Service Department was able to accommodate your schedule and provide excellent customer service. I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2024

Clean, responsive & professional. I would like the option to have my vehicle washed after service. More

by youngrobert_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzales
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Sep 20, 2024 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear you found Quality Chevrolet Escondido clean, responsive, and professional. I appreciate your suggestion about offering vehicle washes after service and will certainly take it into consideration. Please reach out to me anytime if you have more thoughts or need assistance. I look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2024

Great service as always and I highly recommend them to my friends and family.. just need my availability and appointments for service on the Weekends More

by glory619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Quality Chevrolet responded

Thank you for your fantastic review! I truly appreciate your recommendation to friends and family. It’s great to hear you consistently receive great service at Quality Chevrolet Escondido. Regarding your request for weekend service appointments, I understand the importance of flexibility and will make sure to accommodate your needs as best as I can. I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2024

Professionals. Vicente López ensured that the process of buying a car was kept to a very low stress level. He was very courteous to me and my daughter. Clearly he a More

by gse1670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicente Lopez
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Sep 21, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that Vicente provided you and your daughter with a low-stress and courteous car-buying experience. At Quality Chevrolet Escondido, I strive to ensure our customers feel confident and informed about their vehicle purchases. I can't wait to assist you with your next vehicle! Safe driving! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2024

Ed was great and very service minded . He helped with my lease and uncle’s purchase. More

by marcc05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
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Sep 19, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Ed provided you with excellent service and assisted with both your lease and your uncle’s purchase. At Quality Chevrolet Escondido, we aim to make every experience positive, and we appreciate your feedback. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2024

My husband negotiated a great lease deal on a Blazer EV at another dealership. Somehow he ended up at the Quality Chevrolet in Escondido instead and Jose was in the parking lot. He called his manager over More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Teddy Hernandez
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Sep 19, 2024 -

Quality Chevrolet responded

Thank you, Jessica, for your thoughtful review! We're thrilled to hear that you and your husband were able to secure a great lease deal on the Blazer EV at Quality Chevrolet Escondido. It's fantastic to know that Jose, along with his manager, went the extra mile to assist you, and we're glad that your son had a fun experience too! We appreciate your feedback on the trade-in process, as we're always striving for improvement. Thank you for recommending us, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2024

Dropped my car off for service and 3 days later it had still had not been touched. This is unacceptable especially when I'm paying for a rental. I dropped it on Wednesday and ended up picking it up on Sat More

by jmh.vctr
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
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Sep 19, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in servicing your vehicle. It's important to me that our customers receive timely service, especially when rental costs are involved. I appreciate your feedback and will use it to improve our processes. If you'd like to discuss this further, please feel free to reach out to Quality Chevrolet Escondido directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2024

Usually a great experience. Last time they made me sit around for 30-40 minutes after truck was done. They were too busy More

by james@freedomsec.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate your loyalty to Quality Chevrolet Escondido and understand that your last experience did not meet our usual standards. Your concerns about the wait time after your truck was ready are important to me, and I am continuously working to improve efficiency during busy times. Please feel free to reach out to me directly with any further concerns. I look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 16, 2024

Service adviser was excellent, very kind and attentive to our needs. will definitely return to dealership More

by japal777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA SNODGRASS
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Sep 18, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that our service advisor provided you with excellent support and attentiveness. At Quality Chevrolet Escondido, I strive to meet our customers' needs and I look forward to welcoming you back soon. If you have any questions or need assistance in the future, please don't hesitate to reach out! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 15, 2024

Teddy was awesome. We knew what we wanted and we were in and out in 3 hours. More

by bkraft0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Teddy provided you with an excellent experience and that you were able to find exactly what you wanted at Quality Chevrolet Escondido. We appreciate your feedback and hope to see you again soon for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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