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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,288 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,288 reviews

November 17, 2024

Mikael was fantastic, he knew everything about the truck we were interested in. He answered all of our questions and was kind enough to give the plates off of our old trade in for a keepsake. By far the eas More

by gwendy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikael (sorry I don’t know if I spelled his name right)
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Nov 19, 2024 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Mikael provided you with excellent service and that your experience at Quality Chevrolet Escondido was pleasant and easy. We appreciate your choosing us for your vehicle purchase and look forward to assisting you again in the future. Safe driving with your new truck! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 17, 2024

I’m very grateful that the dealership was able to work with my needs and budget. They provided great customer service. More

by MHERNANDEZ20096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Latta, Cristian Ramirez.
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Nov 19, 2024 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Quality Chevrolet Escondido could assist you with your needs and budget. Great customer service is what we strive for, and we appreciate you recognizing our efforts. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 16, 2024

My service advisor, Kathleen, was great. She listened to my concerns. My car service was completed in a timely fashion. I will continue to use the dealership!! More

by SMVANDERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
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Nov 19, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that Kathleen provided you with great service and listened to your concerns. It's fantastic that your car service was completed promptly. I appreciate your continued trust in Quality Chevrolet Escondido, and I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2024

The service writer was helpful and knowledgeable. The car was returned in a reasonable time. More

by ronald.m.bas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re delighted to hear that our service writer was helpful and knowledgeable and that your vehicle was returned to you in a timely manner. At Quality Chevrolet Escondido, we strive to provide excellent service. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2024

Kathleen in service handled everything great - kept me informed and got things done as expected. More

by Debbie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Nov 18, 2024 -

Quality Chevrolet responded

Thank you, Debbie, for your wonderful feedback! We’re thrilled to hear that our service department met your expectations and that Kathleen kept you informed throughout the process. Your satisfaction is our priority at Quality Chevrolet Escondido. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2024

failed to follow up and show me details of a tire tread problem at end of service More

by speakerkey
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Espinoza
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Nov 18, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I understand that you were expecting a follow-up regarding the tire tread issue after your service at Quality Chevrolet Escondido. We value your input and would appreciate the opportunity to address your concerns further. Please feel free to reach out to me directly to discuss this matter and ensure we meet your expectations. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2024

Everyone at Quality Chevrolet was super helpful and courteous. Their vehicles were competitively priced and come with some great incentives like free oil changes and inspections. Would buy from them ag More

by MATT@FANANDFUEL.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found our team at Quality Chevrolet Escondido helpful and courteous. We're also glad you appreciated our competitive pricing and incentives. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2024

Agent Could be a little more out going and friendly sat in my car before going in to see if I needed to wait or come inside More

by ddusek55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate your visit to Quality Chevrolet Escondido and your insights regarding your experience. We always strive to provide a friendly and attentive atmosphere. Your comments will help us enhance our service. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 14, 2024

Juan Gonzalez was fantastic! Best experience I’ve had at a dealership and I look forward to my next visit! More

by mroeconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Nov 15, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a fantastic experience with us at Quality Chevrolet Escondido and that Juan made such a positive impression. I look forward to welcoming you back on your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 14, 2024

Quality Chevrolet is a business and all business must turn a profit, but they are very transparent about the pricing, and they really do want your business. As a two time customer, I can say with confide More

by phillip.tette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that your experiences at Quality Chevrolet Escondido have been so positive. It's great to know that Daniel and Junior provided you with the respectful and professional service we strive for. I truly appreciate your recommendation and look forward to assisting you again for your third vehicle! Safe travels until then! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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