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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,125 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,125 reviews

July 12, 2024

This is the 3rd Life Time Oil Change for my 2021 3. 0 Diesel LT Silverado. I will continue having all maintenance performed here, for peace of mind, knowing the work will be done. More

by daveoside2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen All Star
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Jul 15, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your 2021 3.0 Diesel LT Silverado maintenance needs. We are thrilled to be your go-to choice for service, and we are committed to providing you with excellent care every time. Looking forward to assisting you with future maintenance needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 12, 2024

Imran was very detail oriented and courteous. He made sure we were taken care of and got us the best deal on our new truck. More

by peekay07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran - sales
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Jul 15, 2024 -

Quality Chevrolet responded

Thank you for the 5-star review! I appreciate your kind words about Imran's attention to detail and excellent customer service. I am thrilled to hear that he helped you find the best deal on your new truck. We look forward to serving you again at Quality Chevrolet Escondido! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 12, 2024

The concern or problem on my 2014 Silverado brakes wasn’t solve or repair. Instead I was told that nothing wrong with it or can not match my concern. More

by BELTRANBELTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department hard to reach out. I have to call Roman at sales to help me be able to talk with service department.
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Jul 15, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback. Your experience is important to me, and I want to address your concerns effectively. Please reach out directly to me so I can better understand the issue and work towards a resolution. Your satisfaction is our priority. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 11, 2024

Oil change was done very quickly. However my front license plate frame was completely broken. The service guy asked me if I wanted a carwash, in which I replied "No Thank You" well I More

by gilruiz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback with us, Gil. We appreciate you bringing this to our attention. We understand your concern regarding the license plate frame and the incident with the car wash offer. Your experience is important to us, and I encourage you to reach out to me directly so we can further discuss and address this matter. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 11, 2024

My experience with Walter and your company was a stress free and pleasant one. I got the vehicle i was looking for and the i spent a total of 20 minutes with the whole ordeal. Took longer to drive there More

by shopyesnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
walter
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Jul 14, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido! We appreciate your kind words about your stress-free and pleasant experience with Walter. We're thrilled to hear that you found the vehicle you were looking for and that the process was quick. We look forward to welcoming you back and appreciate your high recommendation, especially for those in need of a truck. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 11, 2024

Great service. Very helpful during a stressful process. Very grateful for all the help given More

by jes4064
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny and Roman
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Jul 14, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido and for sharing such kind words about your experience. We are delighted to have been able to provide you with excellent service during what can be a stressful time. We appreciate your gratitude and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 10, 2024

Very friendly. The oil change was done quickly and the service was efficient t and excellent. More

by gs1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your efficient oil change and excellent service experience. We appreciate your positive feedback and hope to see you again for your future vehicle needs! Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 10, 2024

Bill Smigiel is AWESOME! Most professional service center representative I have ever met. Give the man a raise! More

by john.p.vinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smigiel!
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Jul 11, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with Quality Chevrolet Escondido, John! We're thrilled to hear that Bill provided you with exceptional service. We truly appreciate your feedback and will make sure to acknowledge his hard work. We look forward to welcoming you back in the future - see you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 10, 2024

I have serviced my 2013 Chevy Malibu at this Dealership ever since I purchased it at this Quality Chevrolet Dealership. I have NEVER had anything but SUPERB SERVICE from the outstanding Service Rep to the More

by chargertom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smeigle, Bill, Service Department
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Jul 11, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your 2013 Chevy Malibu service! We are thrilled to hear about your superb experience with our Service Rep and the courtesy car wash. We are dedicated to providing top-notch service, and we look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 09, 2024

Best experience at a domestic dealer in a long time, prices are a little high but that's the norm now. It's ok to pay a little more if the level of service matches and here it does. More

by newingpistelak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
Report | Print
Jul 11, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your recent purchase! We appreciate your kind words about our service. Your satisfaction is our top priority, and we are glad to hear that it is reflected in your experience. We look forward to welcoming you back and exceeding your expectations again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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