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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,157 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,157 reviews

May 09, 2024

The service staff and service manager were very helpful, they also assisted with making sure my truck was completed and the payment was taken care of under the warranty. Professional staff. More

by andrewvh6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
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May 10, 2024 -

Quality Chevrolet responded

Thank you, Andrew! I'm thrilled to hear that you had a positive experience with our service staff and manager at Quality Chevrolet Escondido. Providing excellent service and ensuring your satisfaction is always our top priority. I appreciate your kind words and look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 09, 2024

Very bad information, I regretted my purchase. Their only interest is selling, they don't care about what you really need. More

by Gregg de la cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Quality Chevrolet responded

Gregg, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 06, 2024

Good work. Fair price. Great communication. Very happy with quality at Quality. Highly recommend them. More

by OBGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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May 09, 2024 -

Quality Chevrolet responded

I really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 05, 2024

There's people & process that add up to the brick & mortar, "dealership" experience. I've purchased 20 units from dealers in my life and the financial backend takes way to long. Brock's attention to More

by brian@crouchdata.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Standerfer
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May 08, 2024 -

Quality Chevrolet responded

Thank you for the kind words, Brian. We're completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 05, 2024

Quick help and service. Gave us every best deal possible. Link Dixon is always great to work with for buying cars. More

by jnjduran80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon
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May 04, 2024

I've gone to Chevrolet Carlsbad for the same thing and they where too rude and not helpfull that I rescheduled my appointmet and my service advisor made the process smooth and easy for me More

by Ru molano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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May 07, 2024 -

Quality Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 04, 2024

Everyone was very helpful and thorough. I was limited on time and they tried their best so I could pick up my daughter on time More

by anguloaraceli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran and Miguel
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May 07, 2024 -

Quality Chevrolet responded

Thank you for this amazing review! I am happy to hear our team was a big help and put your mind at ease. If you have any questions or need anything in the future, please let me know, I am always happy to be of assistance. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 03, 2024

Juan in service was very helpful and knowledgeable and kept me informed about work and the repairs were completed ahead of schedule. More

by BHERD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
Report | Print
May 06, 2024 -

Quality Chevrolet responded

Thanks for your perfect review! I'm glad to hear that our team was helpful and knowledgeable! I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 03, 2024

They take care of you regardless their situation to make it happen for you they show positive attitude regardless of your horrible attitude you give them they find ways to fix your problems and get you back More

by jcchiva5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I went in there to do a oil change
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May 06, 2024 -

Quality Chevrolet responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 03, 2024

They are nice, they get you in when scheduled and the dealership is clean etc. However, scheduling is several weeks to months out and there is no way an oil change should take 90-120 minutes. More

by darien92126
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, Darien. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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