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Quality Chevrolet

Escondido, CA

4.5
2,001 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,001 reviews

September 05, 2025

Great staff and great service; however I don’t understand why an oil change takes 3 hours. Other than that great customer service. More

by fabricio_campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Quality Chevrolet responded

Thank you, Fabricio. I appreciate your feedback about our staff and customer service. We understand your concern regarding the oil change duration and are continuously working to improve our service efficiency at Quality Chevrolet Escondido. We hope to see you again for your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 05, 2025

Poor experience. Paid $800 for front brake pads that lasted 1 month. They told me it was my driving. Not true, first set lasted 50,000 miles. They ended up replacing More

by barnettjohnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria, Fernando
Sep 08, 2025 -

Quality Chevrolet responded

Thank you for sharing your feedback, John. I understand your concerns regarding the brake pads and the experience you had with us at Quality Chevrolet Escondido. It’s important to us that our customers feel satisfied with our services. I appreciate your comments and encourage you to contact me directly so we can discuss this further. Your feedback helps us maintain our standards and improve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2025

The service writer I had was rude. Said the bare minimum to me. Over the phone I requested that my remote start be looked at because ever since my transmission was replaced by you, it More

by amydrio30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Sep 05, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Amy. I understand your concerns about the service writer’s communication and the issue with your remote start following the transmission replacement. I appreciate you bringing this to our attention. Please feel free to reach out to me directly at Quality Chevrolet Escondido so we can discuss this matter and ensure your remote start is properly addressed. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2025

Great working with Roman, he is a great person to work with and will for sure buy again from him More

by hasansuleiman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Sep 04, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Hasan! I appreciate your feedback and am glad to hear you had a great experience working with Roman at Quality Chevrolet Escondido. We look forward to welcoming you back for your next purchase. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2025

I have been dealing with Quality Chevrolet and Ed Carr for nearly 30 years. At this point in my life as a single senior, it is a comfort to know I have a true family at Quality Chevrolet. From parts to se More

by Susan Schaefer
Recommend Dealer
Yes
Employees Worked With
Ed Carr, Richard (number cruncher),
Sep 04, 2025 -

Quality Chevrolet responded

Thank you so much, Susan! I appreciate your loyalty over the years and am glad to hear that Ed and the Quality Chevrolet Escondido team have made your experience a positive one. It’s great to know that you feel like part of our family. We look forward to helping you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 03, 2025

The easiest purchase I have ever had, fast organized and pleasant. Daniel Lopez, our salesperson was excellent! More

by joerelyea17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lopez and Genasys were excellent
Sep 04, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was the easiest purchase you've ever had. It's wonderful to know that Daniel provided excellent service during your visit. I appreciate your kind words, and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 03, 2025

Extremely organized, professional, well staffed, friendly, all staff worked well together, helpful, listened, Zach SUPERSTAR! More

by Annie Fenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach who helped us from start to finish gets 5 stars. He was amazing! Thank you Zach!
Sep 03, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Annie! I'm thrilled to hear about your positive experience at Quality Chevrolet Escondido. It’s great to know that you found our team organized, professional, and friendly. We'll make sure to pass along your compliments to Zach! Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 02, 2025

Really good people and fair dealing on price. Some communication could be better but not something to keep me from buying another car from them. More

by pete48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Quality Chevrolet responded

Thank you for your review, Pete! I'm thrilled to hear that you found our team at Quality Chevrolet Escondido to be good and fair in pricing. We appreciate your feedback regarding communication and will work on improving that aspect. We look forward to helping you with your next car purchase! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 02, 2025

Overall great experience. My family and I were greeted and attended to immediately. Our salesperson Roman was very informative throughout the process. More

by serg528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Torres 5 stars
Sep 03, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Serg! I'm thrilled to hear that you and your family had a great experience at Quality Chevrolet Escondido. It's fantastic to know that Roman provided you with informative service. We truly appreciate your feedback and look forward to welcoming you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2025

Double the price for a standard brake job with machined rotors. My mistake for not shopping around. I did while waiting over 5 hours for my car and found that Evan's tires was 1/2 the price. Shame on Quali More

by Mighty33
Recommend Dealer
No
Employees Worked With
1
Sep 01, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience. I understand your concerns about the cost and time involved with your recent brake service. At Quality Chevrolet, we focus on quality workmanship and fair value, and your feedback helps us see how this experience impacted you. If you’d like to talk more about your visit, please feel free to contact me directly. Your feedback is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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