Quality Chevrolet

Great and friendly service. The staff was busy upon arrival but they were able to make sure I was taken care of. The staff was busy upon arrival but they were able to make sure I was taken care of. More

Friendly fast and efficient Bill's one of the best service writers.I've ever dealt with service writers.I've ever dealt with More

I had very serious trouble in my Chevy bolt 2021. Poway,Carlsbad and Escondido. The amazing guy in Escondido is the best. He saved my life! Poway,Carlsbad and Escondido. The amazing guy in Escondido is the best. He saved my life! More

Certainly — here’s a more polished and professional version of your message while still conveying your frustration clearly: ⸻ I own a 2024 Silverado and have now taken it in for service twice due version of your message while still conveying your frustration clearly: ⸻ I own a 2024 Silverado and have now taken it in for service twice due to the same issue — a concerning noise during cold startup. Both times, I left my truck overnight so the technicians could experience the issue firsthand. On the second visit, I even met with the service manager and demonstrated the noise in person, as well as showed video recordings I’ve taken of it. Despite all of this, I left with the issue still unresolved. The explanation I received was that since everything “checks out fine” and nothing has officially “broken” yet, they can’t perform any repairs — essentially saying that unless a part fails completely, there’s nothing they can do, even though the noise was acknowledged and heard by the technician. I was told this limitation was due to how insurance or warranty work is approved, which I find extremely frustrating and difficult to accept. As a loyal GMC customer for nearly 11 years, having purchased three vehicles during that time, I’m very disappointed — especially since I’ve had issues with the last two vehicles. This experience has made me seriously question whether GMC is still worth my time, money, and trust. ⸻ Let me know if you’d like to tailor it further for an email, complaint form, or social media post. More

Best team in all Dan Diego County! ! Always going the extra mile to help the customer's needs! Thank you Alex!! ! Always going the extra mile to help the customer's needs! Thank you Alex!! More

I am really grateful with the great work that you guys have provided with these years that I have been with you guys have provided with these years that I have been with you guys More

We were very impressed with the service. Eddie was patient and we got thorough information. He offered us water and snacks during our wait. He answered all our questions and he understood ou Eddie was patient and we got thorough information. He offered us water and snacks during our wait. He answered all our questions and he understood our needs. The location was very clean. More

Scheduling the appointment was easy. They had a time that would work for me and the service was fast. They had a time that would work for me and the service was fast. More

Awesome as always. Thanks Quality Chevrolet, Thanks Josh, and as always Thanks Edd Carr. Love it, love it, live it Thanks Quality Chevrolet, Thanks Josh, and as always Thanks Edd Carr. Love it, love it, live it More

They were quick, repair was made in a timely manner and with estimated budget. Checkout was easy and quick. with estimated budget. Checkout was easy and quick. More