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Quality Chevrolet
Escondido, CA
2,344 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,344 reviews
September 27, 2025
First of all their appointments are too late. Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time for small issues. For example they hold my car with appointment around 10 hours for tire rotation. At end I can say their customer service is horrible More
by aryankamran
Verified CustomerEmployees Worked With
Other Employees :
Chris at service shop
September 27, 2025
Great service, I got work done on my car and was provided a nice loner while it was being completed. Appreciate the quickness and great work! a nice loner while it was being completed. Appreciate the quickness and great work! More
by ALEA95
Employees Worked With
September 27, 2025
We had a great experience at Quality Chevrolet. Lewis was awesome to work with. Everyone was friendly and we are very happy with our purchase. Lewis was awesome to work with. Everyone was friendly and we are very happy with our purchase. More
by SEAN.HERNDON
Employees Worked With
September 26, 2025
Tried to purchase a Chevy Silverado EV, wanted to do it online, Costco pre-negotiated prices. They would not work with me AT ALL and only tried to get my in for their sales pitch. Wouldn't answer my questi online, Costco pre-negotiated prices. They would not work with me AT ALL and only tried to get my in for their sales pitch. Wouldn't answer my questions via text or email. Lost a sale because of their antiquated sales practices. More
by Never
Employees Worked With
Lewis from Quality Chevrolet
September 26, 2025
Juan was great provided detailed explanation and explained time frame for repairs. Very happy with outcome. explained time frame for repairs. Very happy with outcome. More
by ursaspot
September 26, 2025
Terrible experience. I took my car in due to an engine light and a rich-running issue. They charged $250 for diagnostics (non-refunded) and claimed I needed spark plugs, I took my car in due to an engine light and a rich-running issue. They charged $250 for diagnostics (non-refunded) and claimed I needed spark plugs, coils ("if needed," but surprise—they were "needed"), and a tune-up, totaling $1,250. A week later, the same problem returned. When I brought it back, they said I now needed $900 in sensor replacements. Shouldn’t the original $250 diagnostic have caught this? No apology, no offer to refund the initial fee. I refused the repair—how could I trust them? Done with this shop and done with Chevy. Disgraceful business practices. More
by PATTERTON
Employees Worked With
Maria Espinoza
September 26, 2025
Had a very great experience at Quality Chevrolet at Escondido. Representative Imran Shahid was very good and explained the features, buying options, lease option process in detailed manner. Good to h Escondido. Representative Imran Shahid was very good and explained the features, buying options, lease option process in detailed manner. Good to have worked with Imran. More
by Shafeeq Mohammed
Employees Worked With
Imran Shahid
September 25, 2025
Juan the service advisor was very attentive and my truck was completed satisfactory and on time. was completed satisfactory and on time. More
by edemler
Employees Worked With
September 22, 2025
Every time I went into the service department no one seems to step and ask me if I need help and almost everyone of the service personnel have a bad attitude, make snappy remarks and don’t seem like the seems to step and ask me if I need help and almost everyone of the service personnel have a bad attitude, make snappy remarks and don’t seem like they care or want to be there. More
by conrad1805
Employees Worked With
I didn’t work with any of the people listed
