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Quality Chevrolet - Service Center

Escondido, CA

4.4
670 Reviews

670 Reviews of Quality Chevrolet - Service Center

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July 20, 2025

Quality Chevrolet sales and service department is top notch! I’m always greeted with a smile and my vehicle is well taken care of. Thank you! 🙏🏼 More

by Jamador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 21, 2025 -

Quality Chevrolet responded

Thank you so much for your wonderful review, Jamador! I truly appreciate your kind words about our sales and service departments at Quality Chevrolet Escondido. It’s our goal to ensure that every customer is greeted with a smile and that their vehicle is well taken care of. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 19, 2025

Bought the vehicle brand new from this dealership and took it in this service with complaint of a knocking noise coming from the driver's side. Tech sup got in the vehicle and confirmed he heard the nois More

by william.r.weaver
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Not rating employees
Jul 21, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, William. I appreciate your feedback regarding the knocking noise in your new vehicle. It's important to us that our customers feel their concerns are taken seriously, and I understand your frustration in this situation. Please reach out to me directly at Quality Chevrolet Escondido so I can discuss this in more detail. Your satisfaction is important to us. Thank you again for your input, and I look forward to hearing from you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 19, 2025

Josh was very helpful letting me know what the potential issues and fixes could be when I dropped off the car. He was able to squeeze me in earlier than my original appointment and get me back on the road. More

by gregory.j.toland
Recommend Dealer
Yes
Employees Worked With
Josh Snodgrass
Jul 20, 2025 -

Quality Chevrolet responded

Thank you for your kind review, Gregory! I'm so glad to hear that Josh provided you with helpful information and was able to accommodate you earlier than expected. It's great to know that your experience at Quality Chevrolet Escondido was smooth in spite of the recall concerns. We appreciate your trust in us and look forward to seeing you again next time! Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 19, 2025

I love my Equinox and the care I get from the Quality Chevrolet service department in Escondido. I can wait comfortably while they take care of my car, and get free coffee, tea or cocoa. More

by ejamburgey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Montes
Jul 20, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear you love your Equinox and appreciate the care you receive from our service department at Quality Chevrolet Escondido. It's great to know that you enjoy our comfortable waiting area and complimentary beverages. We look forward to seeing you again soon for all your automotive needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 18, 2025

Service center in Escondido doesn’t disappoint! We like the service and communication- it’s like a family vibe. More

by oros6pack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez, Alex
Jul 18, 2025 -

Quality Chevrolet responded

Thank you for your review! I am glad that you enjoyed the service and communication at Quality Chevrolet Escondido. Creating a family-like atmosphere is essential for us, and your feedback truly affirms our efforts. We look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 18, 2025

The staff at Quality Chevrolet Escondido has good staff, friendly and attentive to your needs. More

by nevets0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
Jul 19, 2025 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear that you found our team at Quality Chevrolet Escondido to be friendly and attentive. Your experience is important to us, and we appreciate your support. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 17, 2025

I had some issues with a blown out tire and Alex, my service coordinator went above and beyond to make sure it was taken care of More

by Seraphimmma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jul 17, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience! I'm glad to hear that Alex, your service coordinator, went above and beyond to assist you with the blown-out tire. At Quality Chevrolet Escondido, we pride ourselves on providing exceptional customer service. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 17, 2025

Zak was friendly and not pushy; he simply presented the numbers to me and asked if this was something that looked agreeable. More

by adolfo365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Quality Chevrolet responded

Thank you, Adolfo, for your wonderful feedback! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido. Our team strives to provide a friendly and transparent atmosphere, and we’re glad Zak could assist you in a way that felt comfortable. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 16, 2025

Positive Positive greeting and Josh was very communicative of the process. He explained all the required information More

by Dondramandak
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 16, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Josh was communicative and provided you with all the necessary information during your experience at Quality Chevrolet Escondido. Your feedback is greatly appreciated! We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 16, 2025

It was a nice clean (waiting area) location for my vehicle service. Since I had an appointment, service should’ve been a bit faster. Otherwise, everything was great. More

by EUV Bolt - The Black Lion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us! I'm glad to hear that you found our location clean and comfortable during your vehicle service at Quality Chevrolet Escondido. We appreciate your feedback regarding the speed of service and will take it into consideration to enhance our processes. If you have any further suggestions or concerns, please feel free to reach out. We look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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