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670 Reviews of Quality Chevrolet - Service Center
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Verified Customer
July 19, 2025
Bought the vehicle brand new from this dealership and took it in this service with complaint of a knocking noise coming from the driver's side. Tech sup got in the vehicle and confirmed he heard the nois took it in this service with complaint of a knocking noise coming from the driver's side. Tech sup got in the vehicle and confirmed he heard the noise as soon as the vehicle started up. They keep it over night to diagnose the issue. Next day they say they can't replicate it and that I can take it somewhere else closer where I can see if I can replicate it for their tech. I pick it up after hours after work and as soon as I start it up there's the noise. Seemed more like passing the buck than trying to take extra effort to find the problem. Truck is still brand new and came from their lot. I would expect them to go the extra distance. More
by william.r.weaver
Employees Worked With
Not rating employees
July 19, 2025
Josh was very helpful letting me know what the potential issues and fixes could be when I dropped off the car. He was able to squeeze me in earlier than my original appointment and get me back on the road. issues and fixes could be when I dropped off the car. He was able to squeeze me in earlier than my original appointment and get me back on the road. Painless experience despite the worries the recall error brought on which prompted us to bring the vehicle into the dealership. More
by gregory.j.toland
Employees Worked With
Josh Snodgrass
July 19, 2025
I love my Equinox and the care I get from the Quality Chevrolet service department in Escondido. I can wait comfortably while they take care of my car, and get free coffee, tea or cocoa. Chevrolet service department in Escondido. I can wait comfortably while they take care of my car, and get free coffee, tea or cocoa. More
by ejamburgey
Employees Worked With
Alex Montes
July 17, 2025
I had some issues with a blown out tire and Alex, my service coordinator went above and beyond to make sure it was taken care of service coordinator went above and beyond to make sure it was taken care of More
by Seraphimmma
July 17, 2025
Zak was friendly and not pushy; he simply presented the numbers to me and asked if this was something that looked agreeable. numbers to me and asked if this was something that looked agreeable. More
by adolfo365
July 16, 2025
It was a nice clean (waiting area) location for my vehicle service. Since I had an appointment, service should’ve been a bit faster. Otherwise, everything was great. vehicle service. Since I had an appointment, service should’ve been a bit faster. Otherwise, everything was great. More
by EUV Bolt - The Black Lion
Employees Worked With
