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596 Reviews of Quality Chevrolet - Service Center
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May 31, 2024
Happy with the service. I don't know why it has to be 15 words long. I don't know why it has to be 15 words long. More
by vice42
Verified CustomerEmployees Worked With
May 30, 2024
Had to make the appointment so they could order the parts for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done next week." Next week, "gonna be a couple more days. 3 and a half weeks later, "might be tomorrow because there's a vehicle here that's been here longer than yours." I told them I was gonna pick up the truck until they could find time to fix it. So they fixed it and I got it back on day 24. Very frustrating and disappointing. More
by Joe
Employees Worked With
I'm not calling out any specific employees, it's a group failure
May 30, 2024
Worst served ever. it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even tak it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even take a look at it. everyone at customer service was like that is normal and not even care about a customer horrible horrible experience and we bough 4 trucks from you guys. never again and i will tell everyone about my experience. More
by paul@sunletnursery.com
May 26, 2024
excellent service as always Joshua took great care of my vehicle and promised to have it done in a reasonable amount of time. vehicle and promised to have it done in a reasonable amount of time. More
by stevenc7
May 19, 2024
On time delivery, less than 90 minutes. Very great service except tire pressure about three or four pounds to much Very great service except tire pressure about three or four pounds to much More
by ro32063206
Employees Worked With
May 18, 2024
Friendly and good service. They got the job done in a couple days even though the service department was a little backed up. They got the job done in a couple days even though the service department was a little backed up. More
by aldrich6c
May 17, 2024
Always excellent customer service and communication at the Chevrolet Escondido location. Professional, well trained mechanics. Thank you! the Chevrolet Escondido location. Professional, well trained mechanics. Thank you! More
by mbane19947
May 17, 2024
They bent over backwards to make me happy and it was all in warranty work. I felt like they really cared about making sure I was satisfied. Kathleen was a superstar! in warranty work. I felt like they really cared about making sure I was satisfied. Kathleen was a superstar! More
by signo229
Employees Worked With
Kathleen
