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Quality Chevrolet - Service Center

Escondido, CA

4.4
608 Reviews
Call Service Center (760) 871-4005

608 Reviews of Quality Chevrolet - Service Center

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January 24, 2024

Great service just took a little bit longer than usual because my battery had to be replaced More

by mikemacias21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2024

This is the second time a defective oil filter has been installed on a regular service causing me to return for rework! More

by PAULZUEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
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Jan 22, 2024 -

Quality Chevrolet responded

Paul, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

Juan González was very attentive and keeping me in the loop with the concerns of my truck. More

by dtopete08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan González
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Jan 22, 2024 -

Quality Chevrolet responded

Hello and thank you for your kind words. We are very happy to hear that Juan was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

This is the best dealership I have ever been involved with. From Junior in sales to Rogelio in service. Rogelio is the very best service writer I have ever had in my 57 years of vehicle ownership. I will More

by STROM4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Hernandez
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Jan 23, 2024 -

Quality Chevrolet responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 20, 2024

yes, Quick service and everything I needed done on my car was done in good time. Thank you so much. I appreciate you guys. More

by monch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 23, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 19, 2024

Professional and very clean. That's all I have to say to complete the 15 word min... More

by amarqe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Quality Chevrolet responded

I'm grateful for your kind words, Amarqe! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 19, 2024

Love this dealership! I am from Ohio. You have serviced my motorhome these past 2 years. You get me in quickly, the cost is good, and I don't have to wait very long. Gre More

by wingardlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Jackson
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Jan 22, 2024 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 18, 2024

My service writer worked hard to make sure I was being taken care of and I was satisfied. More

by RUNELSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Report | Print
Jan 21, 2024 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 18, 2024

Kathleen was great. she made it simple and no problem. all went well. thank you, Jim More

by poppy4kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Jan 21, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 18, 2024

The dealership was easy to get to . My new adviser is Payton, very professional, seemed humble and helpful. And my oil life is at 💯 percent. Lol thank you. More

by helpothrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Report | Print
Jan 21, 2024 -

Quality Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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