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Quality Chevrolet - Service Center

Escondido, CA

4.4
597 Reviews
Call Service Center (760) 871-4005

597 Reviews of Quality Chevrolet - Service Center

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November 28, 2023

Grate service, and grate feed back on vehicle performance when asked and straight forward with questions More

by jameskuder8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Quality Chevrolet responded

James, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 27, 2023

No explaining the correct information about the contract, they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful More

by yombi22.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Scott get's one star because he wasn't my service advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to More

by STUMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Kathleen does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Awesome customer service from them. Had a super easy on time appointment.Staff was amazing and got it done about 30 min early More

by devinw1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2023

Payton greeted me with a smile on his face and was very pleasant to work with. He kept me informed and the job was completed in a timely manner. More

by djjlemire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Payton was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2023

I brought my Silverado in for an oil change everybody was courteous quick and super efficient More

by JIMMIED2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2023

They got me in and out fastert than I expected, Very professional, very Happy with the Dealership and Chris. Keep up the Good Work. Ron Krueger More

by bchcruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Quality Chevrolet responded

Thanks for this awesome review! We work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2023

Great people at service counter and in store very helpful. Good job store is great More

by pulsey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in device
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Nov 22, 2023 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

Friendly staff, reliable, on time, give excellent customer service. My to go dealer of all time More

by Maria Toledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Nov 21, 2023 -

Quality Chevrolet responded

Thank you for writing about your visit with us, Maria! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. I would love to work with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

This was exceptional easy visit to the service department. Service was extremely quick and all that I interacted with were pleasant and thorough. Thank you for the follow up. More

by PETE_HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Pete! I pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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