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668 Reviews of Quality Chevrolet - Service Center
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January 11, 2024
Do not recommend this dealership. No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! More
by cathydroldan
Verified Customer
January 08, 2024
They were very helpful and curtious. The wait time and waiting was very good as usual. The wait time and waiting was very good as usual. More
by gary4toothnail
Employees Worked With
January 08, 2024
Had an issue with the battery in our Chevy Bolt EV. Juan from Service ordered a new battery and delivered the vehicle back earlier than expected. He was extremely helpful and very good with communica Juan from Service ordered a new battery and delivered the vehicle back earlier than expected. He was extremely helpful and very good with communicating with us and keeping us informed the whole way through. More
by helenbarker
Employees Worked With
Juan
January 07, 2024
I went in for a concern about my brakes and a noise I was hearing from my front left driver side. They listened to my concerns and Juan, got right on it! And kept me informed through the whole process. hearing from my front left driver side. They listened to my concerns and Juan, got right on it! And kept me informed through the whole process. More
by ANGIE4175
January 06, 2024
Payton was great. I asked him to call me about 15 minutes prior to my trucks service being completed, so that I could return to the dealership promptly. He called me a I asked him to call me about 15 minutes prior to my trucks service being completed, so that I could return to the dealership promptly. He called me as he said he would. My truck was serviced, washed and ready for me when I arrived. Excellent service! More
by philjohnson0122
Employees Worked With
Payton Jackson
January 06, 2024
Lack of communication! Truck took over a month to get parts and do the repair after 2 different times of taking it in to find the issue! Dealer had a hard time getting me a Truck took over a month to get parts and do the repair after 2 different times of taking it in to find the issue! Dealer had a hard time getting me a loaner car! I had been in contact with GM corporate about this matter and they called me every three days for 3 weeks to help resolve the issue of a faulty torque converter in a newer truck with 24 k miles on it! More
by cru4fun
Employees Worked With
Bill was very short with me and didn’t seem to be very happy employee! Couldn’t answer my questions and treated me as if I wasn’t a valuable customer!
January 06, 2024
My entire experience was professional and accommodating from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a tim from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a timely manner. Fernando Fierro, the Service Manager, also made sure that all was going well and continued to follow up with me and the technicians who advised him of my car issues along the way. I am very pleased with Quality Chevrolet’s performance and service department’s staff! I will be back. More
by mediawonderland
Employees Worked With
Other Employees :
Fernando Fierro and Kathleen, Service Advisor
