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Quality Chevrolet - Service Center

Escondido, CA

4.4
679 Reviews
Call Service Center (760) 871-4005

679 Reviews of Quality Chevrolet - Service Center

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July 10, 2025

Great service my main service guy was out the person that took care of my needs was great also More

by Seales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill smigiel
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Jul 10, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you received great service at Quality Chevrolet Escondido, even in the absence of your main service guy. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 10, 2025

Great service friendly employees and reasonable wait time to finish the repairs. Scott the Shop Forman was very knowledgeable. More

by lewissingleterry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Lewis! I am thrilled to hear that you had a great experience with our friendly team at Quality Chevrolet Escondido. It's fantastic to know that Scott impressed you with his knowledge and that the repair wait time was reasonable. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 06, 2025

Alex was great with quick and efficient service when we showed up without an appointment More

by scottmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 06, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido. My team strives to provide quick and efficient service, and it's great to know that Alex met your expectations. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 06, 2025

Waited awhile for the shuttle service, didn't get updates on my vehicle, had to call hours later and my call was already complete. More

by lucas.cydney
Recommend Dealer
No
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Jul 07, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Lucas. I understand the importance of communication and timely updates during your visit to Quality Chevrolet Escondido. Your feedback is valuable, and I appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss your concerns further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 06, 2025

I went in for an oil change and tire rotation. After getting my keys from the cashier and paying for my services, I then had to search for my service coordinator and ask him why my bill was so hi More

by Seraphimmma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Jul 07, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback, and I understand your concerns regarding the service received at Quality Chevrolet Escondido. It’s important to us that our customers leave with a vehicle in the best possible condition. I encourage you to contact me directly so we can discuss these issues. Your satisfaction is important. Thank you again for providing your insights. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Jul 08, 2025 -

Quality Chevrolet responded

I met with my Service Director and pulled your repair order and viewed your check in photos to verify the wheel was damaged upon arrival. the sensors should read correctly once the rim is replaced and the tire sensors have been calibrated. Please let me know if you have any other concerns. I was advised by your service consultant that if you purchased the wheel, we would install the new wheel for no charge. Please let me know if you have any other concerns. Thanks

July 05, 2025

Excellent communication, timely repairs, fair pricing, clean facility, knowledgeable technicians, trustworthy, efficient, friendly, reliable, detailed inspection, quality parts, no upselling, courteous st More

by lafayette.handyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Quality Chevrolet responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team strives to provide excellent communication and timely service, and it's fantastic to know that our efforts resonated with you. We appreciate your kind words and hope to see you again soon! Lewis Singleterry III, General Manager Lewiss@QualityChevy.com

July 04, 2025

Service was performed as requested. I was in and out quick without any issue. Love the free tire rotation incentive on my leased EV More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Fernando
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Jul 05, 2025 -

Quality Chevrolet responded

Thank you, Gregory! We're thrilled to hear that your service experience at Quality Chevrolet Escondido was smooth and efficient. It's great to know you love the free tire rotation incentive for your leased EV. We appreciate your positive feedback and look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 03, 2025

Juan was super helpful and walked me through my policy and what it does and doesn’t cover thanks Juan you the man More

by Bperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service
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Jul 03, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review of Quality Chevrolet Escondido! We’re thrilled to hear that Juan provided you with excellent assistance and made your experience seamless. We appreciate your kind words and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 03, 2025

Exceptional service! Juan was incredibly friendly, knowledgeable, and went above and beyond to ensure my needs were met. Highly recommend!" More

by karina_calderon2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan González
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Jul 04, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Karina! I'm thrilled to hear that Juan provided you with exceptional service at Quality Chevrolet Escondido. Our team strives to go above and beyond to meet our customers' needs, and it's great to know we succeeded with you. We appreciate your recommendation and look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 30, 2025

I appreciate the car wash with the oil change and tire rotation. It’s very considerate offer and very much appreciated and it was simple easy in and out no problems great dealership great people. More

by cpjaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated the car wash along with your oil change and tire rotation. At Quality Chevrolet Escondido, we strive to provide simple and efficient service for our customers. We look forward to welcoming you back soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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