Quality Chevrolet - Service Center

Kathleen is always a pleasure to interact with. She is knowledgeable and proactive and pleasant. She is knowledgeable and proactive and pleasant. More

Terrible communication. I dropped my car off for a simple repair that they had the parts for and the car was there for a week. The service advisor had no idea what was going I dropped my car off for a simple repair that they had the parts for and the car was there for a week. The service advisor had no idea what was going on with my car. He even called once and admitted he was calling the wrong person. I will never bring my car here for repairs again. When we finally did come pick up the car, the girl at the front desk was literally sleeping with her head down on her desk. More

I was concerned that my headlights were not working. Rogelio Hernandez showed me they were. I was concerned I had an antifreeze leak. Rogelio showed me it was up to the fill line. I felt immense re Rogelio Hernandez showed me they were. I was concerned I had an antifreeze leak. Rogelio showed me it was up to the fill line. I felt immense relief before they even started the oil change. I was so grateful and happy to leave it with you to get the oil change (rather than go elsewhere). We love the Chevy Volt we bought from you just a few days before the pandemic shutdown. We have had solar for 21 years and we have never had to charge outside our garage. Chevy should make them again as they are such a good balance between ICE and electric vehicles. I never feel range anxiety with the Volt. More

This service was the best so far. I was unable to get oil change within two weeks but have hip surgery this week. Your Team allowed me to bring it in and squeeze it in. Thankyou I was unable to get oil change within two weeks but have hip surgery this week. Your Team allowed me to bring it in and squeeze it in. Thankyou More

Efficient service, not the same service level as a highline dealer I'm used to dealing with but above standard for domestic service dealers. Truck services were performed on time and on budget, no com highline dealer I'm used to dealing with but above standard for domestic service dealers. Truck services were performed on time and on budget, no complaints. More

Good experience. Would like for service rep to go over details of paperwork or let me know when they call for car to be picked up, that no issues. When I arrived I wa Would like for service rep to go over details of paperwork or let me know when they call for car to be picked up, that no issues. When I arrived I was handed paperwork and that’s it. More

Overall this last visit was better than the previous visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visit visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visits. Of course problem fixed, but of course the other side mirror is now broken. More

Bill was very helpful and explained everything really well. The car was returned to me in excellent condition. well. The car was returned to me in excellent condition. More

Very unsatisfied purchase a 2023 Chevrolet Silverado 1500 tailgate does not work and they still can't fix it tailgate does not work and they still can't fix it More

Estimated completion time was pushed multiple times, which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I or which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I originally had asked for) was not included in original estimate. More