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Quality Chevrolet - Service Center

Old Bridge, NJ

4.1
10 Lifetime Reviews Review Dealership

10 Reviews of Quality Chevrolet - Service Center

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February 11, 2021

"So I have a 2015 silverado (got new) and just over five..."

- michael.mcmullen

So I have a 2015 silverado (got new) and just over five years in the paint is just falling off the truck, so I contacted both the dealer and GM. Deal said "out of warranty" next..... so I call GM and they had me bring it in and said "its a known paint issue.... "out of warranty" but the dealer "QUALITY CHEVROLET",(xxxx hole) wanted to repaint it for me for 700.00 and GM would step up and cover 10% 70.00. I am so pissed and as a, or was a life time bow tie boy..... THINKING its time to look at anybody else but GM......

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Recommend Dealer
No
Employees Worked With
Not listed above
February 22, 2020

"Marty was very friendly and kept me informed every step..."

- rj3684

Marty was very friendly and kept me informed every step of the way on my needed repairs. He evaluated my needs and had the repairs completed in less that 5 hours. He informed me of 2 other issues that I was mot aware of BUT did not push me on the additional repairs needed that he found. I will definitely take mt Impala back to him if I can't do the needed service myself.

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Recommend Dealer
Yes
Employees Worked With
Martin Gonchar (Marty)
May 11, 2019

"Excellent experience!"

- maxl

The sales and service departments at this location are excellent. Would strongly recommend for anyone looking for either sales or service of a Chevy. The location has a large inventory. Would also recommend salesman Gene Ponti who was knowledgeable and professional.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Gene Ponti
April 29, 2019

"Perfect Experience"

- Traxowner

I received A+ service from exceptional employees. The entire experience was beyond my expectations. I highly recommend Quality Chevrolet to anyone needing to service their car.

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Recommend Dealer
Yes
Employees Worked With
January 25, 2019

"Remote car starter installed"

- Mbcruze

The service team installed my remote car start that was a present from my children. The professionalism of all of the staff was amazing. Mike Kellner in service is just the best. He always goes out of his way to make us feel like I am the only customer. Thanks so much for everything

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Recommend Dealer
Yes
Employees Worked With
Jan 28, 2019 -

Quality Chevrolet responded

We couldn't be happier that Mike Kellner provided you with a great experience. He is a true asset and we are lucky to have him on the Quality Chevrolet team. We hope you are enjoying your new remote start especially on these cold Jersey mornings. We look forward to helping you with all your vehicle needs in the future.

January 18, 2019

"Great Service at Quality"

- Jerseygirl

Our bottom line: We are thankful to have Mike and the Quality Service Department as our go to team for keeping the family vehicles well maintained and safe to operate. Mike is our primary interface. We also have had positive experiences working with Lindsey. Our recent January 2019 service experience with Mike and the Quality Service Department team was excellent; just as we thought it would be.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil, Craig Dowed
Jan 21, 2019 -

Quality Chevrolet responded

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Quality Chevrolet with only the best there is to offer. It's so nice to hear that Mike and Lindsey helped to make your experience such a positive one. We look forward to helping you with all your vehicle service needs. From all of us here at Quality Chevrolet we truly appreciate your business and hope you have an astonishing year.

January 11, 2019

"CONSISTENTLY OUTSTANDING SERVICE "

- GaryB

Mike and his entire Service dept are a pleasure to deal with. For the last 6 years and 5 leased cars Mike and the Service department have kept my families cars very well maintained and safe to drive. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Jan 14, 2019 -

Quality Chevrolet responded

Thanks Gary for taking time out of your day to share your experience with are Service Department. We appreciate your business and your kind words. We look forward to assisting you with all your vehicle needs in the future. From all of us here at Quality Chevrolet we Thank you and hope you have an amazing day.

November 07, 2018

"Efficiently fast!"

- piccija1

Had an appt for an oil change at 8am today but had a drs appt at 910am. I went at 730 when they opened, explained my Drs appt, and Mike the service advisor said no problem and I was out faster. This is not something that prolly could be done all the time, but I appreciated his effort. Payment process went quickly too.

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Recommend Dealer
Yes
Employees Worked With
Jan 03, 2019 -

Quality Chevrolet responded

Thank you for your kind words. If we can make it happen we will. From all of us here at Quality we thank you for allowing us to assist you with all your vehicle needs. We look forward to helping you again soon. Have a great day.

August 22, 2018

"Joint effort to accommodate my situation the whole team"

- Vinny9

I had issues with my Silverado, the service team went out of there way to help me so far and are telling me they will accommodate me with a loaner truck so I can continue my work my livelihood.. it stinks to have problems with your vehicles especially one used to support your family but so far very pleased with the effort put forward to help me.. hopefully everything will go as planned. Thanks guys

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig,
Jan 03, 2019 -

Quality Chevrolet responded

Thank you for taking the time to review the dealership. We hope everything worked out with your vehicle, should anything else ever arise do not hesitate to contact us. Again thank you for allowing us to earn your business. We hope you and your family have a great day.

July 28, 2018

"FAST AND EASY"

- JRM

I purchased a vehicle from Quality Chevrolet last week and being new to the area and decided to bring my other vehicle in for service which is a Buick Regal GS. I scheduled an appointment with Gena and she got me in for the following day. I was there about 15 minutes before my appointment and was done in less than 1 hour. I am so happy i decided to make a purchase and also service my other vehicle here.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Gena Apuzzo, Craig Dowed, Rocco Manganelli
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