Quality Mazda by DiLorenzo

Greatest I was given excellent service, wonderful explainations. I liked the car to begin with but did not know much about the car. Other dealership did not I was given excellent service, wonderful explainations. I liked the car to begin with but did not know much about the car. Other dealership did not explain much about it . Ben demonstrated things and helped me operate things on the car I had no idea were there. Excellent service with no pressure .This was best experience I have had buying a car. More

Very easy going, clean place, nice people I bought a Mazda 6 here and just recently bought a Mazda 3. The cars speak for themselves, the dealership earned my vote. I went to another dealership I bought a Mazda 6 here and just recently bought a Mazda 3. The cars speak for themselves, the dealership earned my vote. I went to another dealership in SF, and it was a terrible experience. It was a pleasure to work with Tom Shroba again. He is a good guy, very fair. More

Awesome! Andrew was awesome to work with, no pressure in any way! He made sure i knew the car and was an awesome help! Greatly Appreciate Andrew! Beyond Excite Andrew was awesome to work with, no pressure in any way! He made sure i knew the car and was an awesome help! Greatly Appreciate Andrew! Beyond Excited!!! More

Great Experience My overall experience with the dealership was great! Andrew was a great salesperson and very knowledgeable. I would recommend both dealership and sale My overall experience with the dealership was great! Andrew was a great salesperson and very knowledgeable. I would recommend both dealership and sales person to friends. More

Overall- A positive Experience We enjoyed working with Andrew Heavner very much. He was always very responsive to our initial email correspondence. He was helpful in finding what we We enjoyed working with Andrew Heavner very much. He was always very responsive to our initial email correspondence. He was helpful in finding what we were looking for and very friendly when we met face to face. Our only complaint is common to the practices of dealerships- we disliked the "bait and switch" approach- giving us a monthly amount which we agreed to (I thought it was high for the given interest rate but waited for the final disclosure paperwork to analyze how much we would be paying out in interest) then telling us that for only "7 dollars more" we could have a full extended warranty. I calculated and the full warranty at 7x60 would have cost us (theoretically) only 420 dollars. We asked more questions as this did not sound right. It turns out that in the initial amount, they increased the monthly price by tacking on something else so that they could sell us the actual insurance for "only 7 dollars more" by removing what they tacked on without notifying us. The actual cost of the insurance was upwards of 2k which we turned down. We just disliked that part of the process. The initial monthly quote could have been a bit more up front. Otherwise, things went very well. Thank you! More

knowledgeable and friendly customer service Have now gone to Quality Mazda in Albuquerque for two Mazdas, a 6 and a 3. Both times the experience exceeded expectations. I got the car I wanted Have now gone to Quality Mazda in Albuquerque for two Mazdas, a 6 and a 3. Both times the experience exceeded expectations. I got the car I wanted at a very fair price. No pressure sales as well. More

First new car in 14 years I like to buy cars that are reliable so I usually keep them for a long time. It took me a while to get up the energy to go car shopping because I nee I like to buy cars that are reliable so I usually keep them for a long time. It took me a while to get up the energy to go car shopping because I needed one for the mountain area where we live and where my rear wheel drive vehicle didn't cut it. Andrew Heavner was terrific to deal with and knew much about the CX-5 features as well as the service offered by the dealership. I feel comfortable with my new purchase and glad I had Andrew to help with the process. More

Andrew Heavner is awesome So despite being 40 years old, I just bought my first new car EVER today. I was privileged to buy a Mazda CX-3 from Andrew Heavner. I was trepidatious So despite being 40 years old, I just bought my first new car EVER today. I was privileged to buy a Mazda CX-3 from Andrew Heavner. I was trepidatious when I first arrived, because I was dreading some pushy car sales guy. Andrew was the exact opposite. He was extremely knowledgeable about all the different models and trims and was very patient with me when explaining the differences between the various cars I was interested in. We took a test drive and he drove first to show me some of the car's features, and then I drove. He was very transparent and upfront about the pricing and was helpful in understanding the different pricing features. The financing department was also very professional and prompt and got the paperwork done quickly and efficiently. It was great to meet the service department who, like the rest of Quality Mazda, was very friendly, professional, and helpful. Overall it just was a great experience and I would unhesitatingly highly recommend Andrew Heavner for anyone who wishes to purchase a Mazda or any other stock they may have available at Quality Mazda. More

Good service, nice people. I came to browse and left with a new car! Friendly service from Juan Garcia and the rest of the team. Not pushy, gave me time to make my own decisions I came to browse and left with a new car! Friendly service from Juan Garcia and the rest of the team. Not pushy, gave me time to make my own decisions, and I left with a car and price I felt good about. I wish the process could be faster once the decision is made. More

Great experience! It was an easy great experience and buying my cx-5. Andrew and the rest of the staff were great and really helped me get a good deal and into the car It was an easy great experience and buying my cx-5. Andrew and the rest of the staff were great and really helped me get a good deal and into the car I wanted! More